Telehealth Medical Assistant

Job Description

Job Description

Remote Certified Medical Assistant (CMA)

Are you a compassionate Certified Medical Assistant who enjoys helping patients and making a difference from the comfort of your home?

We are seeking experienced, patient-focused Certified Medical Assistants (CMAs) to join an innovative Telehealth Program supporting patients across the country. In this fully remote role, you will guide patients through the use of home monitoring kits, assist with collecting and documenting vital signs, and provide exceptional customer service in a fast-paced virtual healthcare environment.

If you thrive in a patient-centered setting, enjoy technology, and are passionate about delivering quality care, we'd love to hear from you!

What You'll Do

• Assist patients through inbound phone calls in a telehealth environment
• Guide patients on the proper use of home health monitoring kits
• Collect, document, and review patient vital signs and health information
• Identify and escalate abnormal or out-of-range vital readings as needed
• Accurately document patient interactions within EMR/EHR systems
• Deliver outstanding patient care with empathy, professionalism, and efficiency
• Support patients by troubleshooting basic technical and process-related questions
• Maintain HIPAA compliance and patient confidentiality at all times

What We're Looking ForRequired Qualifications

• Active Certified Medical Assistant (CMA) certification from one of the following:
  • AAMA
  • AMT
  • NHA
  • NRCMA
  • NCCT
• Minimum of 3 years of CMA experience
• Strong clinical knowledge and ability to recognize abnormal patient vitals
• Experience documenting within EMR/EHR systems
• Excellent customer service and communication skills
• Ability to work independently and stay organized in a remote setting
• Strong attention to detail and problem-solving abilities
• Tech-savvy with confidence navigating multiple computer systems
• Reliable high-speed internet connection
• Quiet, dedicated home workspace that supports HIPAA compliance

Preferred Qualifications

• Previous telehealth or remote healthcare experience
• Experience with Athena or similar EMR platforms
• Bilingual Spanish-speaking skills
• Patient triage experience

Top Skills

• Telehealth
• Patient Care
• Vital Signs Collection
• Customer Service
• EMR/EHR Documentation
• Athena
• Triage
• Bilingual Spanish

Why Join Us?

• Fully remote work environment
• Opportunity to support patients nationwide
• Meaningful work that directly impacts patient health outcomes
• Collaborative healthcare team
• Fast-paced and rewarding telehealth setting

Apply Today!

If you're an experienced CMA who combines clinical expertise with exceptional patient care and customer service skills, we'd love to connect with you and discuss this exciting remote opportunity.

Keywords: Certified Medical Assistant, CMA, Telehealth, Remote Healthcare, Medical Assistant, Patient Care, EMR, EHR, Athena, Vitals, Triage, Customer Service, Spanish Bilingual, Virtual Care, Healthcare Support.

Job Type & Location

This is a Contract position based out of Schaumburg, IL.

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 8, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications withoutregard to race, sex, age, color, religion, national origin, veteran status, disability,sexual orientation, gender identity, genetic information or any characteristic protectedby law.

If you would like to request a reasonable accommodation, such as the modification oradjustment of the job application process or interviewing process due to a disability,please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in thecity and county of San Francisco, we will consider for employment qualified applicantswith arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as acondition of employment or continued employment. An employer who violates this lawshall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process,including sourcing, screening, and evaluating candidates. AI helps assess applicationsand qualifications, but final decisions are made by our hiring team. By applying, youacknowledge and agree that your application may be reviewed using AI tools.