Ecommerce Manager

Luki Lab is a fast-growing, award-winning toy company focused on creativity, innovation, and disruptive play experiences. We develop and market a portfolio of successful toy and game brands sold at retail and online across the United States. We are seeking a growth-minded Ecommerce Manager role to work on Amazon and other digital marketplaces on-site in our Irvine Office (Orange County). Our Amazon business has become a major growth engine for the company, and we are looking for an exceptional, hands‑on leader to help scale it (and other digital marketplaces) aggressively and profitably. This is not a maintenance role. We are looking for a proactive operator and business builder — someone who treats the business as if it were their own, constantly identifying opportunities, solving problems, moving quickly, and driving growth. The ideal candidate thrives in a fast‑paced entrepreneurial environment, combines strategic thinking with hands‑on execution, and has a deep understanding of Amazon Seller Central, digital merchandising, advertising performance, profitability management, and operational excellence. This position works cross‑functionally with marketing, sales, operations, supply chain, finance, customer service, and external digital agency partners. Key Responsibilities Own and drive the growth, profitability, and day‑to‑day management of the company’s Amazon business Lead and manage external agency partners while holding them accountable for performance, execution quality, speed, and results Continuously optimize product detail pages, SEO, A+ content, imagery, keyword strategy, and digital shelf presence Monitor and analyze dashboards, advertising performance, TACOS/ROAS, conversion rates, competitive activity, inventory health, and marketplace trends to identify opportunities and risks Take a highly hands‑on approach to campaign reviews, merchandising optimization, pricing strategy, promotions, and content improvements Partner closely with supply chain and operations teams to ensure inventory availability and minimize stockouts, overstocks, and operational inefficiencies Collaborate with marketing and retail sales teams to ensure alignment between online and brick‑and‑mortar initiatives Proactively identify and resolve Amazon compliance, listing, operational, or customer experience issues before they become larger problems Manage and update additional ecommerce platforms and websites including Walmart Marketplace, Shopify sites, and company‑owned websites Oversee online customer service and marketplace feedback management to ensure a high‑quality consumer experience and strong seller metrics Work with external IT and web development partners on site functionality, hosting, integrations, and overall digital performance Constantly look for ways to improve efficiency, profitability, speed, execution quality, and overall business performance Position Requirements 5+ years of hands‑on ecommerce experience with significant Amazon Seller Central responsibility Strong experience managing Amazon advertising performance, content optimization, marketplace analytics, and agency relationships Deep understanding of Amazon ecosystem metrics including TACOS, ROAS, conversion rates, SEO, organic ranking, inventory health, and Buy Box dynamics Strong Shopify experience required; experience with Walmart Marketplace and other ecommerce platforms preferred (TikTok) Entrepreneurial mindset with a strong sense of ownership, urgency, accountability, and initiative Highly proactive self‑starter who does not wait to be told what to do Comfortable operating in a fast‑paced, high‑expectation environment where adaptability and execution speed matter Strong analytical, organizational, and problem‑solving skills Excellent project management and follow‑through capabilities Strong interpersonal and communication skills with the ability to collaborate effectively across departments and external partners Detail‑oriented with the ability to prioritize multiple initiatives simultaneously Positive, solutions‑oriented attitude with a willingness to roll up sleeves and do whatever is needed to help grow the business Proficiency with Shopify, WordPress, Klaviyo, Returnly, Microsoft Office Suite, and ecommerce analytics/reporting tools #J-18808-Ljbffr