Business Office Manager
Encore Senior Living
Business Office Manager-Community LevelPosition Summary: Responsible for direct oversight of the general operations of the accounting and human resources department to include accounts payables, accounts receivables, payroll functions, data entry and general accounting duties. Assures compliance with all laws, rules, regulations, policies and procedures. Promotes the company's mission and philosophy.Position Responsibilities:A. Accounts Payable1. Receives, processes and enters all invoices into system for payment timely and accurately2. Resolves account discrepancies by investigating documentation, payments or adjustments3. Enters accounts payables into system for payment and are processed timely and accurately.4. Monitors, reconciles, and records petty cash disbursements5. Collect W9 from vendors and submit to corporate officeB. Accounts Receivable1. Process move in's, move outs and status change in resident management system accurately and timely.2. Receives, reconciles, and processes all revenue checks, deposit slips and reports daily as needed3. Assists Community Administrator/Managers in answering resident billing issues. Ensures thatCommunity Managers/Administrators make move in deposits and rent deposits in a timely manner andensures that collection guidelines are followed. Completes resident billing/invoices by followingcompany guidelines, while resolving any issues4. Verifies accounts by reconciling statements and transactions5. Maintains accounting ledgers by posting account transactions6. Verifies and performs all monthly billings for each of the public pay agencies in a timely manner, whileresolving any billing issues as needed.7. Maintains financial historical records by filing accounting documents8. Maintains financial security by following internal accounting controlsC. Payroll/Human Resources1. Oversee the timely preparation and accurate production employee time and attendance for of payroll2. Manages human resource information system for data accuracy and integrity3. Work with Administrator on employee personnel related issues and strategizes to resolve conflicts4. Assists with recruitment of employees for the community5. Completes the employee onboarding, documentation and maintains employee personnel files percompany policies6. Minimize and resolve employee pay-related issues, including overpayments, late pay, deductions, and related pay adjustmentsD. General1. Ensures that all proprietary, financial and resident information is kept confidential.2. Respect and maintain confidentiality of the office, its records and restricted information3. Contributes to team effort by accomplishing related results as needed4. Promotes the company's mission and philosophy.5. Maintains a positive and professional demeanor with all Employees, Residents, Visitors, and Families.6. Strong attention to detail and organizational skills required7. Adheres to all policies and procedures of the company8. Performs other duties as assigned.Employment Requirements:1. Ability to communicate and work with all levels of the company's Employees effectively.2. Ability to recognize and communicate problems appropriately.3. Ability to relate to the public, Residents, families, Employees and other professionals appropriately.4. Ability to maintain accurate records and provide information as requested and required.5. Ability to communicate proficiently in English, verbally and in writing.6. Ability to work flexible hours to meet requirements of the job and be on call.7. Ability to lift up to 50 pounds, 30 pounds regularly.8. Ability/Willingness to perform all position responsibilities adequately9. Ability to effectively supervise and provide leadership10. Ability to learn, utilize and apply basic management principles11. Ability to perform tasks in a neat, through and timely manner12. Position may require some travel to assist with training and coverage at other locations.Skills and Abilities:1. High level of technical expertise and comfort with enterprise systems and data management. Must becomfortable working with IT professionals on complicated system interface issues.2. Possess the ability to make independent decisions when circumstances warrant such action3. Possess the ability to seek out new methods and principals and be willing to incorporate them intoexisting practices.4. Ability to interpret a variety of instructions furnished in written, oral or schedule form.5. Ability to solve practical problems and deal with a variety of concrete variables in situations where onlylimited standardization exists.6. Ability to handle multiple projectsTechnical Competencies and Information Systems:1. Advanced level proficiency with Microsoft Office Products, including Excel and Power Point2. Proficient in Accounting, HRIS and Timekeeping SystemsEducation:An Associates Degree (A.A.) or equivalent from a two-year college or technical school; or two yearsrelated experience and/or training; or equivalent combination of education and experienceMonday through Friday 8:00AM-5:00PM with Weekend Manager Rotation (approx. every 8 weeks) Encore Senior Living
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