Value Stream Manager

Job Description

Value Stream Manager – Distribution & Warehousing:

We are seeking an experienced Value Stream Manager to lead distribution and warehousing operations within a high-volume, complex environment. This individual will have end-to-end ownership of the distribution value stream, including receiving, put-away, inventory, picking, packing, shipping, and dock operations, with responsibility for safety, quality, delivery, inventory accuracy, cost, productivity, and team performance.This is a highly hands-on leadership role for someone who has successfully stood up, expanded, or consolidated distribution operations and can drive significant operational transformation. The Value Stream Manager will lead day-to-day distribution operations while improving processes, developing teams, implementing technology, and building a disciplined, scalable operation.

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• Responsibilities: Lead end-to-end performance of the distribution and warehousing value stream, including receiving, put-away, inventory management, picking, packing, shipping, and dock operations.
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• Manage day-to-day operational priorities, staffing, labor allocation, workflow, capacity, and resources to achieve customer service, productivity, inventory, quality, and financial objectives.
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• Drive performance against key operational metrics including perfect order rate, order accuracy, inventory accuracy, on-time shipment, dock-to-stock time, labor productivity, and cost per order.
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• Establish and lead daily, weekly, monthly, and quarterly operating rhythms utilizing KPIs, visual management, structured problem solving, and accountability.
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• Drive Lean transformation and continuous improvement through Routine Management, Standard Work, value stream mapping, visual management, Gemba leadership, and structured problem-solving methodologies.
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• Maintain a strong presence on the distribution floor and dock, coaching teams in real time, identifying waste, challenging existing workflows, and improving operational execution.
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• Develop labor plans, shift structures, staffing models, and cross-training strategies that allow the operation to flex with changing volume and customer demand.
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• Lead distribution center startup, consolidation, expansion, and optimization initiatives, including facility layout, slotting, material flow, dock operations, workflow design, and process standardization.
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• Capture and improve processes transferred from legacy operations and convert them into documented, repeatable standard work.
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• Lead or support end-to-end digital business-to-warehouse integration initiatives while maintaining operational continuity and customer service.
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• Partner with IT and business process teams to implement and optimize SAP, ERP, WMS, inventory, warehouse management, shipping, RF scanning, and other digital solutions.
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• Evaluate and implement emerging distribution technologies including warehouse automation, labor management systems, AMRs, data-driven visual management, and other technologies that improve productivity and service.
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• Ensure safe and compliant receiving, shipping, dock, material handling, carrier, and yard operations in accordance with OSHA, EHS, DOT, hazardous material, and company safety requirements.
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• Ensure distribution operations comply with applicable quality and regulatory requirements related to storage, handling, preservation, identification, traceability, and distribution records.
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• Support product traceability, product holds, recalls, field actions, CAPA activities, and internal, customer, and regulatory audits as required.
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• Partner closely with Supply Chain, Customer Service, Quality, Regulatory, Procurement, Transportation, EHS, IT, and other functions to resolve operational issues and meet customer commitments.
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• Lead, coach, and develop associates, leads, supervisors, and other team members while building a culture of accountability, continuous improvement, safety, and operational excellence.
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• Own hiring, onboarding, training, performance management, employee development, succession planning, engagement, and retention within the value stream.
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• Requirements: Bachelor's degree in Supply Chain, Logistics, Operations Management, Industrial Engineering, Business, or a related field. Relevant additional experience may be considered in lieu of a degree.
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• 10+ years of distribution and warehousing experience with progressive responsibility in complex distribution operations.
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• 5–8+ years of leadership experience within distribution, warehousing, operations, or a similar operational leadership role.
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• Hands-on experience establishing or standing up a new distribution center.
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• Demonstrated experience leading a significant distribution center consolidation, expansion, or operational transformation.
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• Hands-on experience with distribution facility design, layout, slotting, material flow, workflow optimization, receiving, shipping, and dock operations.
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• Experience leading or co-leading an end-to-end digital business-to-warehouse integration within a live operation.
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• Demonstrated success driving continuous improvement with measurable results in safety, customer service, productivity, inventory accuracy, and cost.
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• Strong Lean and continuous improvement background with experience utilizing Routine Management, Standard Work, visual management, value stream mapping, Gemba leadership, and structured problem solving.
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• Experience developing staffing models, labor plans, productivity standards, shift structures, and cross-training strategies within a high-volume distribution environment.
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• Working knowledge of warehouse and dock safety requirements, including powered industrial trucks, material handling, carrier operations, and OSHA requirements.
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• Experience with SAP, ERP, WMS, or similar warehouse and inventory management systems.
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• Experience with warehouse technology including RF and scan-directed work, labor management systems, automation, AMRs, or other distribution technologies preferred.
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• Experience within medical device, pharmaceutical, healthcare, or another regulated product distribution environment preferred.
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• Experience supporting lot traceability, UDI, quality systems, audits, recalls, or similar regulated distribution requirements preferred.
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• Experience supporting multi-channel distribution including dealer/distributor, direct, e-commerce, parcel, LTL, and international shipping preferred.
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• Strong leadership capabilities with the ability to operate hands-on on the distribution floor and dock while managing overall value stream performance and cross-functional priorities.
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• Lean Six Sigma Green Belt, Black Belt, or related certification preferred.
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• Ability to work primarily within a distribution and warehouse environment and travel domestically on a limited basis.
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