Lab Operations Specialist

The RoleYou'll build and run the physical operations layer of the company: how material comes in, how it gets tracked, how it reaches the engineer who needs it, and how finished robots get out the door and to a customer in one piece. Today that means inventing the system. Later it means running and scaling it.This is a hands-on job. You'll be on the floor, in the lab, and on the loading dock.What You'll DoInventory and MaterialsDesign and run our inventory system end to end — part numbering, bin and location scheme, receiving, put-away, cycle countsOwn inventory accuracy across labs, warehouses, and set the accuracy targets we hold ourselves toKit parts for robot builds and get them to the right bench at the right timeManage consumables and reorder points: fasteners, cabling, adhesives, PPE, ESD suppliesTrack tools and lab equipment, including calibration schedules and preventative maintenanceLab OperationsSet and enforce lab organization standards — labeled storage, bench discipline, 5S, clean-as-you-goOwn ESD compliance and lab safety practicesHandle battery and hazmat storage in line with our lithium-ion safety requirementsSupport lab buildouts: new benches, test stations, equipment installsCustomer ShippingOwn outbound robot shipments end to end, domestic and internationalDesign and source crating and packaging — shock mounting, tip and impact indicators, reusable vs. one-wayManage freight forwarders and carriers; quote and book LTL, FTL, and air freight; select IncotermsPrepare export documentation: commercial invoices, packing lists, HS classification, certificates of originMaintain serial-number-level tracking and as-shipped configuration records for every unitHandle cargo insurance and damage claimsCoordinate inbound and outbound with our Seoul officeWhat We're Looking For3+ years in hardware lab operations, materials management, or logistics at a hardware, robotics, or capital equipment companyDirect experience with inbound and outbound logistics, including international shipmentsYou've built or meaningfully improved an inventory system, not just operated one someone else designedComfortable around engineering hardware — you can read a BOM, understand why a part revision matters, and handle prototypes without damaging themHigh bar for organization and accuracy, and willing to hold other people to itAble to lift 50 lbs and be on your feet for much of the dayStrong PlusesCurrent hazmat / dangerous goods certification for lithium batteries (49 CFR ground, IATA DGR air). If you don't have it, we'll certify you — but someone here needs it before our first unit ships.Experience shipping capital equipment internationally: semiconductor tooling, medical imaging, industrial automation, or similarExport compliance background — ECCN classification, restricted party screening, license determinationForklift certificationExperience at a company that scaled from prototype builds to customer shipments