Sr. Manager - Quality

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Sr Manager - Quality located in Dallas, TX.Reporting to the VP, Operations,the Sr Manager - Quality responsible to lead and scale our Quality function in a fast-growing, make-to-order / engineer-to-order (MTO/ETO) industrial manufacturing environment. This is a high-impact leadership role responsible for customer quality, supplier quality, and internal quality performance — ensuring we deliver complex, customized products with consistency, speed, and zero defects.What a typical day looks like:End-to-end Quality leadership across customers, suppliers, and operationsScaling a high-performing Quality organization to support rapid growth and multi-shift productionDriving a culture of accountability, root cause ownership, and continuous improvementLeading customer-facing quality (escalations, SLAs, audits, performance reviews)Building a robust Supplier Quality program (qualification, audits, performance management)Strengthening execution in a manually intensive, high-mix / low-volume environmentEnsuring a scalable QMS (ISO-based) with strong audit performance and process discipline.The experience we’re looking to add to our team:10+ years in Quality leadership within industrial manufacturing (MTO/ETO or complex assembly preferred)Proven success building or scaling a Quality function in a growth environmentStrong experience in customer quality and supplier quality managementExpertise in RCA (8D), FMEA, auditing, and defect reductionLean / Six Sigma experience (Black Belt a plus)Mechanical / Electrical Engineering degree or related experienceA hands-on leader and mentor who develops teams and drives measurable outcomes.#LI-EA1EA42SS26AA01CH12MS14CC11EC37PF38JS21NV60FL75What you'll receive for the great work you provide:Full range of medical, dental, and vision plansLife InsuranceShort-term and Long-term DisabilityMatching 401(k) ContributionsVacation and Paid Sick TimeTuition Reimbursement Application Deadline:Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.Job Posting Start Date 06-24-2026 Job Posting End Date Job CategoryQualityIs Sponsorship Available?NoCrown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email View email address on click.appcast.io and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown, you must complete the application process first).SummaryLocation: USA, TX, DallasType: Full time