Student IT Assistant

Job Title Student IT Assistan Essential Job Functions Assist with the installation, configuration, and maintenance ofcomputers, software, and peripheral devices. Troubleshoot and resolve hardware and software issues forstudents, faculty, and staff. Provide support for network connectivity issues, includingWi-Fi and VPN troubleshooting. Assist in setting up and managing accounts for universitysystems (email, learning management systems, etc.) Help with the maintenance and updates of IT documentation,including user guides and troubleshooting logs. Assist in inventory management of hardware and software. Support the IT department in various tasks related to security,software updates, and system backups. Provide customer service by answering IT-related inquiries andoffering helpful solutions. Other related duties, as assigned Qualifications Minimum Education High school diploma or GED Must be a currently enrolled student at Alcorn StateUniversity Minimum Experience Prior experience in area applied but not required Licenses/Certifications N/A Knowledge Skills and Abilities Basic knowledge of computer hardware, software, and operatingsystems (Windows, macOS, Linux). Familiarity with troubleshooting common software and hardwareissues. Strong communication and problem-solving skills. Ability to work independently and as part of a team. Attention to detail and ability to follow instructionscarefully. #J-18808-Ljbffr Alcorn State University