Clinic/Practice Assistant, Cardiology

Cardiology Practice Assistant

The practice will deliver fully integrated cardiac evaluation and treatment, including but not limited to cardiac and vascular intervention, electrophysiology, heart failure management, valvular heart disease, peripheral artery disease, and a Congestive Heart Failure Clinic. The practice will be located on the 3rd floor of Cooley Dickinson's Atwood Health Center at 22 Atwood Drive in Northampton, MA. The Atwood Health Center is a multi-specialty medical office building offering a variety of Cooley Dickinson services and serving as a one-stop health and wellness destination.

We are seeking a 40-hour Full-time Clinic/Practice Assistant to support our Cardiology practice onsite Monday-Friday. We are open 8:00-am-5:00pm so shifts time are flexible within that time frame!

Summary:

Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.

Essential Functions:

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration and billing systems.
• Provides assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.

Qualifications:

Education: High School Diploma or Equivalent required.

Can this role accept experience in lieu of a degree? No.

Licenses and Credentials: Certified Medical Administrative Assistant [CMAA] preferred.

Additional Job Details (if applicable): Our philosophy is that if a new hire has strong customer service skills with a genuine passion for patient care, everything else can be taught so we are happy to teach and train!

Remote Type: Onsite

Work Location: 22 Atwood Drive

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $17.71 - $24.94/Hourly

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

1920 Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.