Logistics Coordinator

Logistics CoordinatorThe role of a Logistics Coordinator is to identify and understand our customer's transportation needs. Your main responsibilities will include receiving, booking and scheduling transportation orders to ensure timely and accurate movement of freight and information. To be successful in this role one must be customer focused, should be able to think creatively about problems and overcoming them, and should have excellent interpersonal skills while delivering exceptional customer service to our customers. Responsibilities may include any/all of the below:Prepare, handle, and process documentation- including house and master air waybills, commercial documents and customs/regulatory documentsUpdate and/or load shipment information in a timely and accurate manner into our operating systemTimely freight dispatch to avoid disruptions in customer's supply chainCommunicate effectively and timely with customers, vendors, and internal network through high volume of email, phone, instant message, and in personReview and monitor reports to understand individual performance, impact and opportunities for developmentAccurately execute invoicing based on established customer SOP's, rate shells and TariffsContribute to maintaining strong vendor relationships- airlines, trucking companies and othersMaintain compliance standards at all times- including internal policies and procedures, external government regulations and customer requirementsMeet key performance indicators in support of department, branch, product and company goalsDesire to understand overall department process flow and constantly seek opportunities for improved efficienciesEscalate problems or decisions to Management based on established guidelines and procedures when necessary