Cafe Manager

We are currently looking for a Full Time Cafe Manager to join our HUB Cafe Group 2 team located at the Carl Albert Service Center working 6:00AM-4:00PM - Mo Tu We Th Fr.

Summary:

Day to day management and operation of the HUB. Ensures staff, inventory, and profitability are optimized.


Responsibilities:
* Assist with research and development of innovative and engaging materials, programs, trainings and resources that adhere to this connection
* Provides positive leadership to all direct reports, encouraging a team approach, professional attitude and relationships, always modeling best practices in this regard
* Provide on-going instruction, education, guidance, coaching and support for HUB staff and facilities
* Collaborate with the Operations Manager and staff for the overall maturation and growth of the HUB at current and future locations
* Development of the HUB's internal processes and staff development training and quality assurance programs in current and all future locations
* Weekly/Monthly meetings, as necessary, with leadership team members to discuss development of the HUB
* Train, motivate and develop HUB staff to create brand consistency across all HUB locations
* Collaborate with the HUB staff and Operations Manager to create the vision and strategies for developing, communicating, and implementing the customer experience; manage the processes and tactics to implement the vision
* Conduct monthly meetings with HUB team providing constructive feedback and direction for brand consistency
* Report to management the progress of staff at each location and address any upcoming needs
* Day-to-day operations of the café including but not limited to ordering inventory items, overseeing consistency/quality of meals produced, collaborating on menu production and staff oversight
* Oversee and implement the standard operating procedures in place at the HUB to guarantee a safe work environment and top-notch customer experience
* End of day sales reports, as well as the reporting and depositing of money
* Assists with forecasting future budgeting and staffing needs based upon past expenses and income based on sales reports, past purchasing and other reports available in our back of house inventory/sales platform
* Assists with understanding and implementing departmental objectives, standards, guidelines and budgets to maximize the revenues at the facility level
* Control operational costs and identify measures to cut waste
* Assists with creating daily, monthly and quarterly sales revenue reports through Excel spreadsheets and various revenue reporting systems at facility level for reporting P/L for assigned operation(s)
* Work with all managerial software including but not limited to EaTec, StreamIT, OnBase and Kronos
* Coordinate Vendor set- ups on formal training of sales, logos, and product displays of new items or promotional items for staff to enhance sales of merchandise
* Assists with managing overall employee development, and job performance including but not limited to employee scheduling, approving time off requests, approving weekly timecards, annual evaluations, and performance management
* Ensure that all health codes and guidelines are being followed and equipment is properly maintained and in working condition
* Coordinate a time for health inspector to be on-site and work with staff to ensure space is ready for review
* Assists with designing of policies and strategies which will attract customers and increase profits
* Work with UL team to create healthy food options for patrons to enjoy along with educational backing to share
* Develop the team by training, evaluating performances, and promoting career development with the goal of cultivating qualified efficient staff to achieve a clean facility, display exemplary guest service, and salesmanship
* Monitors and approves IDP classes for assigned area
* Performs all other duties as assigned

Competencies:
Essential:
* Able to follow instructions, both written and oral
* Able to adhere to all scheduling and attendance requirements
* Ability to maintain a high level of confidentiality in all matters
* Ability to work independently
* Honesty, truthfulness, reliability, accountability
* Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
* Strong leadership, communication, and interpersonal skills, with the ability to lead and motivate team members
* Possesses and utilizes both strategic and tactical mindsets
* Establishes professional working relationships as appropriate
* Organizational and time-management abilities
* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
* Writes effective communications with team, departments, guests and management

Skills:
Essential:
* Basic Computer skills
* Possesses and utilizes intermediate mathematics skills
* Must be familiar with the Microsoft Office Suite of products

Experience:

Nonessential:
* 3 years directly related experience

Education:
Essential:
* High School, GED or Equivalent

Credentials:
Essential:
* Pass gaming background check
* Gaming license or permit as required by assigned position
* Standard Driver's License
* ServSafe Certification
* Food Service Sanitation certificate

Essential:
* ServSafe Certification Or within ninety (90) days of employment
* Food Service Sanitation certificate Or within ninety (90) days of employment

Working Conditions:
Essential:
* Pass pre-employment drug test
* Mix of office/non-office settings
* Works in a kitchen environment
* Fast-paced environment
* Standing up to 50% of shift
* Sometimes lift and or carry up to 50 lbs
* Must be flexible with work schedule

Training
*It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values

Mission:
*To enhance the overall quality of life of the Chickasaw people.

Vision:
*To be a nation of successful and united people with a strong cultural identity.

Core Values:
*The Chickasaw People
*Cultural Identity
*Servant Leadership
*Selflessness
*Can Do Attitude
*Perseverance
*Stewardship
*Trust and Respect
*Loyalty
*Honesty and Integrity
*Teamwork