Medical Assistant III - Department of Medicine - Medicine Multispecialty Center - South County

Position Summary May lead the work of Medical Assistants in the clinical operation of a patient care setting; may lead the work of Medical Assistants I and II, and/or act as the primary clinical resource in a large multi‑physician clinical practice. Functions as a Medical Assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office. Scheduled Hours 40 hours per week. Primary Duties & Responsibilities Patient Care Duties Interact directly with patients in clinic setting and complete tasks, which may include obtaining vital signs, conducting EKGs, completing phlebotomy and verifying medications. Prepare for office hours by obtaining charts, scheduling tests and preparing exam rooms. Assist with examinations, procedures and lab tests. Assist with renewal and authorization of non‑narcotic medications per standing orders and department guidelines. Administer medications under the order of physicians or nurse practitioner (including vaccines and intramuscular and subcutaneous injections). Communication and Documentation Schedule and assign work to other Medical Assistants to ensure appropriate staffing; assist in orienting and training new Medical Assistants. Direct patient flow, assist with special procedures/treatments, and complete requisitions. Route phone messages, patient questions and telephone communications to appropriate personnel. Assist with care coordination by calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow‑up appointments. Complete necessary paperwork and documentation in a timely manner. Answer basic questions from patient/family regarding treatments, diagnosis and procedures. Complete requisitions/orders per WashU guidelines. Equipment and Supplies Monitor supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations. Clean and stock exam rooms and sterilize instruments. Other Functions Maintain required HIPAA compliance; maintain skills/competencies and participate in in‑services, staff programs, continuing education and cross‑training programs according to established standards and WashU policies. Comply with OSHA, state and federal regulatory sources/standards. Participate in quality improvement activities to ensure appropriate clinical outcomes. Perform other duties as assigned. Working Conditions Normal office environment. Exposure to blood‑borne pathogens. Requires protective devices. Patient care setting. Direct patient care setting. Physical Effort Typically sitting at desk or table. Typically standing or walking. Typically bending, crouching, or stooping. Occasional lifting (25 lbs. or less). Education Required: High school diploma or equivalent certification or combination of education and/or experience. Preferred: No additional education unless stated elsewhere. Certifications / Professional Licenses Basic Life Support – American Heart Association Basic Life Support – American Red Cross Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA) Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA) Licensed Practical Nurse – Illinois Department of Financial and Professional Regulation Licensed Practical Nurse – Missouri Division of Professional Registration Registered Medical Assistant (RMA) – American Medical Technologists (AMT) Registered Nurse – Illinois Department of Financial and Professional Regulation Registered Nurse – Missouri Division of Professional Registration Work Experience Relevant Experience: 3 Years. Medical Assistant (3 Years), Supervisory (1 Year). Preferred: Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience. Skills Not Applicable (in main requirement). Preferred: Anatomy, Communication, Electronic Medical Records (EMR), Interactive Communication, Interpersonal Relationships, Medical Terminology, Physiology, Telephone Communications. Driver's License A driver's license is not required for this position. Grade

C07-H

Salary Range $19.93 – $29.93 per hour. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Free Metro transit U‑Pass for eligible employees. Defined contribution (403(b)) Retirement Savings Plan with employee and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more. Family 4 weeks of caregiver leave to bond with your new child; family care resources available for continued childcare needs. WashU covers tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years. EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. #J-18808-Ljbffr Washington University in St. Louis