Fraud Investigator

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team Fraud Strategy is responsible for building scaled fraud mitigation systems that prevent fraud and protect the financial ecosystem, while minimizing disruption to good users. The fraud team’s mission is to protect Stripe, our users, and the broader financial ecosystem from actors who abuse Stripe accounts for financial gain. What you’ll do As a Fraud Strategist, you will be responsible for building strategies to mitigate fraud (buyer fraud, seller fraud and account fraud) on new and existing Stripe products. You will enable safer money movement for our users and help Stripe manage fraud risks intelligently. The stakes are high, and you will be up against ever-evolving challenges. You will face some of the most complex and dynamic problems at the company, and the nature of your work will evolve rapidly to combat new and more sophisticated challenges to Stripe's integrity in the financial ecosystem. You'll partner closely with Product, Engineering, Data Science, Operations and other Risk Strategy functions to ensure fraud controls are embedded in every Stripe product. Beyond protecting against fraud risk, you'll drive innovation in how Stripe approaches fraud management— staying ahead of emerging fraud trends and pushing the boundaries of what effective, scalable fraud risk management looks like at a global payments company. Responsibilities Monitor portfolio to identify, mitigate and predict risky behavior that could result in losses for Stripe, our users, and the financial ecosystem Collaborate with internal partners like Product, Engineering, Data Science, Risk Partnerships, and Operations, to tailor fraud risk management techniques to various products and payment methods across the globe Continually evaluate products for gaps and propose risk controls to enhance the product while enabling growth Scale risk processes to cover a large and complex landscape of fraud risks. Effectively design, outsource and automate manual/repetitive workflows Work with Stripe users to educate them and guide them on how to prevent potential fraud risks to their business Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial and regulatory partners Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements 5+ years of relevant experience, preferably in Financial Services, Payments or FinTech Curiosity and passion for risk management - you dig into anomalies and solve root causes Decisiveness and openness to learning, with comfort making high-impact calls daily Data-driven judgment - skilled at using quantitative analysis to drive and defend decisions Empathy for early-stage businesses and the ability to balance enforcement with user experience Strong analytical skills, including the ability to frame complex tradeoffs through data and visualization Advanced SQL skills with hands-on experience in business environments Proven ability to collaborate and execute cross-functionally with Engineering, Product, Data Science, and Operations Excellent written and verbal communication skills, with the ability to convey complex ideas clearly across teams Holistic thinking and the ability to build scaled processes that bridge systemic gaps Track record of deriving actionable insights from complex problem spaces and influencing product direction Ownership mentality and the ability to lead without formal authority Proficient with AI tools to accelerate productivity and process automation Preferred Qualifications Expertise with quantitative tools such as Python, R, etc Experience with payments, risk, or trust & safety Experience working with machine learning teams Experience working in fast-paced and rapidly changing start-up environments Hybrid work at Stripe This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office). In-office expectations Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. Working remotely at Stripe A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live. Pay and benefits The annual US base salary range for this role is $161,800 - $242,600. For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. We look forward to hearing from you. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. The application window will remain open for 100 days after the Job Post is published. However, this opportunity will remain open based on the needs of the business, which may cause the application window to close before or after the 100-day mark. #J-18808-Ljbffr