Operations Specialist (2nd Shift) Full Time (57176)

Operations Specialist (2nd Shift)

Salary Range $14.00 - $14.00 Position Type Seasonal

Description

This position is primarily responsible for performing production activities needed to initiate, create, complete, and fulfill orders for Marleylilly customers while maintaining high-quality standards. General Production Associate Job Responsibilities:

• Produce orders by following established standard operating procedures
• Communicate delays or problems that may keep a specific order from being completed
• Ensure quality standards as defined by the organization are maintained during production
• Confirm orders are accurate for quantities, placement locations, and garment types
• Follow preventative maintenance procedures
• Must be open to cross-training and working in other departments as business needs change
• Other duties may be assigned

Departments, with specific department duties:

• Cleanup/Quality Control
• Confirming the product is personalized correctly with the correct letters, color, size of the item, and type of item.
• Making sure the item does not have any damage or defects and meets all quality standards.
• Cleaning up embroidered/customized orders involving clipping threads and removing embroidery tools such as stabilizer or topping.
• The item will then be packaged in the correct bag and folded in a presentable manner.
• The item should resemble a gift when complete.
• Inventory/Picking and Induction
• Print and sticker individual orders from the computer system.
• Picking all orders out of inventory locations and transporting the items through the building to the correct department to be personalized.
• Paying close attention to order dates and ensuring the oldest orders are handled first.
• Paying close attention to the individual items being pulled and ensuring they are labeled with the correct size, color, type, etc.
• Restocking empty inventory locations with more products.
• Repackaging items as necessary.
• Communicating to managers & team leads ASAP when an item cannot be found.
• Induct raw goods inventory and complete customer orders into the system.
• Replenishment
• Scan, print and sticker any unmarked inventory received from the warehouse.
• Transport inventory received from the warehouse to the proper overflow or pick location(s)
• Breakdown boxes and pallets that are delivered from warehouse and put them in their proper location(s)
• Monitor inventory levels at overstock locations and notify manager when replenishment from the warehouse is needed
• Monitor inventory levels of pick locations and pull inventory from overstock to refill pick locations
• Assist with completing inventory projects and/or audits
• Assist with keeping inventory racking clean and organized
• Must be able to consistently lift 50lbs
• Fulfillment
• Picking customer orders and verifying the order is complete
• Packaging complete orders in the appropriate bag/box for shipment
• Shipping the customer order based on the weight and size requirements to ensure correct shipping rate, and labeling the package with a prepaid shipping label.
• Graphics/Engraving/Heat Press
• Prepping and completing items through the Engraving and Heat Press process.
• Operating small machinery for jewelry, preparing sheets and vinyl for the press by removing small pieces of cut-out vinyl, and operating computer programs to print & design patterns.
• Bloopers
• Consistently work with team members to add blooper products to the website.
• Photograph blooper products and produce high-quality photos for the website.
• Offer suggestions for continuous improvement in the Blooper area.
• Track performance of self to monitor productivity.
• Maintain a high level of quality in the production of all products. Make judgment calls on what passes quality standards.

Qualifications

Job Requirements for everyone in production:

• Quality Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Attention to detail
• Quantity Meets productivity standards; Completes work in a timely manner; Strives to increase productivity; Works quickly; Stays on task.
• Interpersonal Skills Focuses on solving conflict; Listens to others without interrupting; Remains open to others' ideas and tries new things.
• Verbal Communication Speaks clear and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
• Attendance/Punctuality Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time; Adheres to company attendance policy; Alerts management for tardies or absences.
• Ethics Treats people with respect; Keeps commitments; Works with integrity and ethically.
• Organizational Support Follows policies and procedures.
• Planning/Organizing Uses time efficiently; Plans for additional resources; Stays on task.
• Professionalism Approaches others in a tactful manner; Reacts well under pressure. Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Safety and Security Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Dependability Follows instructions; will respond to management direction; Completes tasks on time or notifies the appropriate person with an alternate plan.

Work Environment/Physical Demands:

• Office, Manufacturing, and Warehousing Environment
• Computer Skills
• Must be able to lift up to 50 pounds at a time.
• Must be able to work in a variety of weather conditions and temperatures in the warehouse, manufacturing, and office areas.
• Duties may require overtime work, including nights and weekends
• Position requires standing and walking for extended periods of time