Service Greeter/Porter

Krause Auto Group Service Department Position

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida).

What we offer:

• Free Health Insurance Option Available
• 401k Match Options Available
• HSA company match contribution
• Dental and Vision Insurance Available
• Paid Vacations, Holiday Pay, PTO pay
• Career advancement opportunities, promote from within
• Discounts on products and services
• Family owned and operated
• Long term job security

Responsibilities

• Welcome and greet customers as they arrive at the service department.
• Assist customers with vehicle drop-off and pick-up processes.
• Transport vehicles between service areas, parking lots, and customer locations safely and efficiently.
• Maintain cleanliness of vehicles inside and out, including washing and vacuuming as needed.
• Communicate effectively with service advisors and technicians to coordinate customer needs.
• Ensure the service drive area and lot are organized and hazard-free.
• Assist with other ad hoc duties as assigned by management.

Requirements

• Valid driver's license with a clean driving record.
• Able to work flexible schedules and some weekends
• Ability to drive both manual and automatic transmission vehicles.
• Strong customer service skills with a friendly and professional demeanor.
• Good communication skills and ability to work effectively as part of a team.
• Basic mechanical knowledge or previous experience in a dealership setting is a plus.
• Ability to stand for extended periods and perform physical tasks including lifting and moving vehicles.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.