Food Service Clerk

Food Service Clerk

If you're someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment, that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, we'd like to hear from you. Join us to begin YOUR journey and be a part of the Fresh Thyme Market Team!

Are you passionate about the retail grocery market and organic products? Are you a leader? Are you ready to join one of the fastest growing companies in the retail grocery market? If so, Fresh Thyme Farmers Market is the place for you! Our unique business model, fast paced and growing environment, promote from within culture, and excellent benefits make Fresh Thyme the best employer in the grocery market. Careers have been blooming at Fresh Thyme since our inception in 2012 - yours should be no different!

The Food Service Clerk is responsible for keeping all food service cases stocked and clean during business hours. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Food Service Department.

Essential Duties & Responsibilities

• Ensures cleanliness of food service cases, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.
• Stocks food service cases; includes presentation of product, facing, filling, and organization of all product items as set by the Food Service Department schematics as well as ensuring tag and pricing accuracy.
• Examines the rotation of all food service products paying particular attention to expired stock and discarding outdated or spoiled items.
• Responds positively to customer's inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products.
• Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
• Monitors the point of purchase signs; ensures a variety of recipe cards, product coupons, promotional material, and information on complimentary foods.
• Requires operating and using equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.
• Prepares various food service items; includes using the appropriate ingredients and proper cooking times for product being made.
• Uses knowledge of scales and weight measures to accurately weigh and label products.
• Participates in pre-inventory preparation; includes back stock and assuring tags match products.
• Sustains a high level of product knowledge and product preparation.
• Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
• Other duties as assigned.

Education and Experience

• High school diploma or equivalency degree.
• Preferred 1 -2 years grocery retail experience in Food Service department processes and procedures.
• Previous experience in a natural foods industry is a plus.

Knowledge, Skills, and Abilities

• Must maintain the highest level of customer service at all times.
• Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
• Must have the capacity to take initiative when problems arise.
• Flexibility to adapt in a variety of situations.
• Must have advanced attention to detail with the capability to prioritize and meet deadlines.
• Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
• Ability to multitask and have excellent organizational skills is essential.
• Must be able to lead, support, and contribute to team goals.
• Ability to work varied hours/days as business dictates.
• Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
• Must have basic knowledge of math, weights, and measures.
• Must have skills working with all food service equipment such as knives, slicers, scales, and ovens.
• Capability to cut and weigh various amounts of meats, salads, and cheeses.

Job Function Analysis

Physical Demands

• Sit Rarely 1–2 hours
• Stand Continuously 1–8 hours
• Walk Continuously 2–8 hours
• Drive Frequently 2-4 hours
• Balance Frequently 34–66%
• Bend Occasionally 1–33%
• Climb (2–6 ft) Occasionally 1–33%
• Crawl Occasionally 1–33%
• Crouch/Squat Occasionally 1–33%
• Kneel Occasionally 1–33%
• Reach (forward & overhead) Frequently 34–66%
• Twist (45 degrees at waist) Occasionally 1–33%

Lifting/Carrying

• 0–10 lbs. Occasionally 1–33%
• 11–25 lbs. Occasionally 1–33%
• 26–50 lbs. Occasionally 1–33%
• 51–100 lbs. Never 0%

Repetitive Motion

• Right & Left Grasping Frequently 34–66%
• Fine Manipulation Occasionally 1–33%
• Pushing and Pulling Occasionally 1–33%
• Lower extremities Never 0%

Environmental Conditions:

Some extreme temperatures are possible. Some ventilation and exhaust fans.

At Fresh Thyme, our team members Thrive. We offer competitive compensation, incentive programs, and recognition programs that allows our most successful team members to be rewarded for the results they consistently drive and for being passionate about working safely to ensure 200% accountability - 100% accountability for self and 100% accountability for your fellow team members. Therefore, we are committed to offering competitive pay that reflects market standards and ensures consistency within our organization.

This job generally starts between the rates below with raises occurring in accordance with the Fresh Thyme Market plan policy. The actual rate offered will meet or surpass the legal wage requirement for the job's location.

$16.37 - $17.56

Our team members Thrive because we are committed to the whole person. Not only do we offer a comprehensive benefits package for our full time team members that includes medical, dental, and life insurance, but we also offer a variety of programs designed to support our part time members as well. ALL Fresh Thyme team members enjoy paid parental leave, our 24/7 Employee Assistance Program, and our 401(k) plan with an employer match. We are dedicated to creating a work environment that promotes long-term health and financial security. Come Thrive with us!