Carrier Sales Representative

Prospect, vet, onboard, and retain reliable, high-quality refrigerated carriers across key freight lanes. Match available temperature-controlled freight with vetted carrier partners to achieve 100% load coverage daily. Negotiate competitive, market-driven spot and contract rates with carriers to maximize margin while protecting service levels. Anticipate seasonal reefer market shifts, produce harvests, and capacity pinches to ensure continuous truck availability. Oversee shipments from initial load booking and carrier assignment through to final delivery, proof of delivery (POD) collection, and billing handoff. Verify pre-cooling procedures, setpoint temperatures, continuous running/cycle requirements, and reefer unit operational status before and during transit. Perform real-time check calls, monitor GPS/tracking feeds, and proactively manage transit exceptions (e.g., delays, equipment breakdowns, temperature excursions). Promptly and accurately answer high volumes of internal (sales, account managers) and external (drivers, dispatchers, customers) calls and emails. Serve as the first line of escalation for transit issues, re-routings, claim prevention, and receiver appointment shifts, maintaining transparency and composure under pressure. Partner closely with internal account executives to align operational execution with customer expectations. Daily utilization of McLeod Software to build loads, issue rate confirmations, track transit milestones, manage carrier profiles, and log operational notes. Ensure data integrity across all internal systems and external tracking portals. Job Title: Carrier Sales Representative Job Type: Full-time; On-site Responsibilities: Prospect, vet, onboard, and retain reliable, high-quality refrigerated carriers across key freight lanes. Match available temperature-controlled freight with vetted carrier partners to achieve 100% load coverage daily. Negotiate competitive, market-driven spot and contract rates with carriers to maximize margin while protecting service levels. Anticipate seasonal reefer market shifts, produce harvests, and capacity pinches to ensure continuous truck availability. Oversee shipments from initial load booking and carrier assignment through to final delivery, proof of delivery (POD) collection, and billing handoff. Verify pre-cooling procedures, setpoint temperatures, continuous running/cycle requirements, and reefer unit operational status before and during transit. Perform real-time check calls, monitor GPS/tracking feeds, and proactively manage transit exceptions (e.g., delays, equipment breakdowns, temperature excursions). Promptly and accurately answer high volumes of internal (sales, account managers) and external (drivers, dispatchers, customers) calls and emails. Serve as the first line of escalation for transit issues, re-routings, claim prevention, and receiver appointment shifts, maintaining transparency and composure under pressure. Partner closely with internal account executives to align operational execution with customer expectations. Daily utilization of McLeod Software to build loads, issue rate confirmations, track transit milestones, manage carrier profiles, and log operational notes. Ensure data integrity across all internal systems and external tracking portals. Experience: 3-5+ years of experience in freight brokerage operations, carrier sales, or dispatching (experience with refrigerated/reefer freight is strictly required). Software: 5+ years of hands-on experience with McLeod Software preferred. Deep understanding of spot market dynamics, reefer equipment specifications, cold-chain regulatory standards, and carrier compliance requirements. Exceptional verbal and written communication skills with a customer-first attitude. High sense of urgency, strong multitasking abilities, and a calm, decisive approach when resolving high-pressure logistics challenges. Location: Cumming, GA Compensation Details: This position offers a competitive base salary. #J-18808-Ljbffr CS Recruiting