Agent Support Specialist
$20 - $22 per hour4 Corner Resources
Agent Support Specialist
4 Corner Resources is seeking an Agent Support Specialist to support a high growth real estate brokerage partner. This role focuses on delivering a smooth, accurate, and supportive experience for real estate agents from their first day forward. The Agent Support Specialist plays a key role in helping agents feel prepared, confident, and supported as they begin and grow their business. Location: Onsite in Lake Mary, FL Contract: 3-6 months, with intent to convert perm. Rate: $20-22/hr Schedule: Tues- Saturday 9:00 AM- 6:00 PM with Sunday and Monday off.
Agent Support Specialist Key Responsibilities:
- Manage the full onboarding lifecycle for newly affiliated agents.
- Prepare, distribute, and process onboarding documentation, including Independent Contractor Agreement materials.
- Review submitted documents for completeness and compliance, following up with agents to resolve missing or incorrect information.
- Partner with broker and internal teams to support licensing requirements, MLS access, and affiliations.
- Provide real time phone support to explain processes and resolve issues efficiently.
- Troubleshoot basic technology and platform issues and coordinate with vendors or internal teams when needed.
- Contribute to team goals related to onboarding speed, accuracy, and agent satisfaction.
Agent Support Specialist Qualifications and Skills:
- One to two years of experience in customer support, onboarding, call center, concierge, or technical support.
- Real estate administrative or brokerage operations experience preferred.
- Strong task management skills with the ability to support multiple onboarding workflows at once.
- High attention to detail with documentation review, data entry, and compliance tasks.
- Clear, professional communication skills across phone, email, chat, and video.
- Ability to work independently while collaborating with cross functional partners.
- Comfortable managing high volumes while staying organized and composed.
- Willing and able to learn new systems and troubleshoot unfamiliar tools quickly.
Vacancy posted 4 days ago
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