Front Office Supervisor *free parking*

Benefits Discounted hotel stays for team members, family, and friends. Debt‑free education. Earn paid time off from day 1. Free parking and free meals. Option to be paid daily. What will I be doing? As a Front Office Supervisor, you will be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Assign work and supervise team member performance in all Front Office procedures including guest check‑in and check‑out, lobby traffic and flow, luggage assistance, telephone operator services, and determining room rates and availability. Respond to guest inquiries and resolve issues and complaints in a timely, friendly, and efficient manner. Support and assist team members in handling guest inquiries and requests and in resolving guest complaints. Schedule, assign daily work, lead pre‑shift meetings, and inform and train team members. Monitor, observe, and assist in evaluating team member performance. Monitor lobby traffic and adjust staffing accordingly. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Values Hospitality – We’re passionate about delivering exceptional guest experiences. Integrity – We do the right thing, all the time. Leadership – We’re leaders in our industry and in our communities. Teamwork – We’re team players in everything we do. Ownership – We’re the owners of our actions and decisions. Now – We operate with a sense of urgency and discipline. Key attributes Quality Productivity Dependability Customer focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! Work Locations Hilton New Orleans Riverside Schedule Full‑time Brand Hilton Hotels & Resorts Job Guest Services, Operations, and Front Office #J-18808-Ljbffr Hilton New Orleans Riverside