Development Analyst II

Job Description

Job Description

Description:

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary.

Position Overview

Development Analyst II is a resource supporting Implementation, Support, and other operational teams by serving as a liaison between business stakeholders and technical partners. This position is responsible for researching and resolving system issues, supporting enhancement requests, performing testing activities, analyzing business processes, and identifying opportunities to improve operational efficiency through technology solutions.

The Development Analyst II plays a key role in designing, building, and supporting automation within Salesforce and other business systems to streamline workflows, improve data quality, reduce manual effort, and enhance the overall employee and client experience. This role partners closely with Operations, Product, Development, and business stakeholders to translate business needs into scalable solutions, support system enhancements, and drive continuous improvement initiatives.

As a subject matter expert, the Development Analyst II leverages reporting, data analysis, process optimization, and Salesforce capabilities to improve operational effectiveness while supporting the ongoing evolution of Paylocity's products, processes, and internal technology solutions.

Primary Responsibilities

The below represents the primary duties of the position; others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Evaluate, research, and coordinate resolution of issues, enhancement requests, and system-related concerns submitted by operational teams, determining appropriate paths for resolution and escalation.
• Design, build, test, and maintain Salesforce automations, workflows, flows, reports, dashboards, and process improvements that reduce manual effort and improve operational efficiency.
• Partner with business stakeholders to gather requirements, identify process improvement opportunities, and translate business needs into scalable system and automation solutions.
• Support Salesforce administration activities, including user support, data maintenance, system configuration, reporting, and adoption of new capabilities.
• Participate in testing and validation of product releases, enhancements, automations and bug fixes while coordinating testing efforts across operational teams.
• Utilize reporting tools, Salesforce data, and system analysis to identify trends, provide operational insights, and support data-driven decision making.
• Champion regular partnership meetings with Management, Product, and Development teams to review priorities, enhancements, defects, release updates, and technology opportunities.
• Serve as a subject matter expert and technical resource for Paylocity products, business processes, Salesforce, and other operational systems while supporting stakeholders with troubleshooting and guidance.
• Partner with Management, Training, and Quality teams to maintain process documentation, knowledge resources, and communication related to system enhancements, automations, and process changes.
• Identify recurring operational challenges, system inefficiencies, and data quality issues, recommending and implementing sustainable solutions that improve the employee and client experience.

Education and Experience

Required

• Bachelor's degree required
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills
• Advanced proficiency in Microsoft Office, particularly Excel
• Ability to manage multiple priorities and work independently
• Ability to learn new technologies, systems, and business processes quickly
• Strong organizational and time-management skills
• Ability to collaborate effectively across multiple departments and levels of the organization to resolve business and system related issues

Preferred

• Prior experience supporting HR, Benefits, Payroll, HCM, or SaaS-based platforms preferred.
• 1+ years of experience in Implementation,
• Experience researching issues, troubleshooting business processes, or supporting operational systems preferred.
• Experience with Salesforce administration, reporting, dashboards, workflows, flows, automation, or user support
• SQL knowledge and the ability to perform data analysis and reporting
• Experience with software testing, system enhancements, process improvement initiatives, bug fixes or workflow automation preferred
• Experience working with business systems, operational tools, or SaaS applications
• Knowledge of Paylocity products, payroll, benefits, time and labor, or HCM systems
• Experience supporting internally developed applications or business technology solutions.

Physical Requirements

• Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
• Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact View email address on ziprecruiter.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The base pay range for this position is $55,000 - $75,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via