Assistant Manager

Assistant Manager (Restaurant Operations)M&M Custard, LLC | Franchisee of Freddy's Frozen Custard & SteakburgersThe Assistant Manager supports the General Manager in overseeing all aspects of restaurant operations, with a primary focus on executing daily operations, developing team members, and driving consistent performance. This role serves as a key member of the restaurant leadership team and is responsible for leading shifts, reinforcing standards, and supporting the development of Team Members and Shift Managers. This position is designed for a leader who is preparing to advance to a General Manager role by building strong operational and leadership capabilities.Key ResponsibilitiesTeam Support and DevelopmentProvide direction, coaching, and support to Team Members during shiftsReinforce performance expectations and promote accountabilitySupport a positive, team-oriented work environmentAssist in developing team members through on-the-job coaching and feedbackOperational ExecutionLead shifts and ensure execution of quality, service, cleanliness, and speedFinancial & Labor SupportSupport labor and cost managementFollow cash handling and deposit proceduresUtilize reporting tools to support performanceStandards, Safety & ComplianceEnsure adherence to operational and food safety standardsConduct routine checks during shiftsAddress issues and escalate when neededWhat Success Looks LikeConsistent shift executionWell-trained and supported teamStrong communication and teamworkClean and organized restaurantQualifications1–2+ years of restaurant or retail leadership experienceSupervisory or Shift Manager experience preferredKnowledge of POS, BOH systems, and operationsExperience with cash handling proceduresStrong communication and organizational skillsServSafe Certification preferredAuthorized to work in the United StatesFlexible availabilityPhysical RequirementsStand and walk for extended periodsLift up to 40 lbs.Bend, stoop, and perform repetitive movementsWork in a fast-paced restaurant environmentCompensation and BenefitsCompetitive hourly payWeekly payReferral bonus opportunitiesTraining & Career DevelopmentStructured training programOngoing development opportunitiesPath to General ManagerAdditional BenefitsFree and discounted mealsPaid trainingBenefits available for eligible team membersAdditional InformationEmployment is contingent upon background checks where permitted by law. M&M Custard, LLC is an equal opportunity employer. Employment is at-will.