Information Technology Intern

Are you a tech-savvy problem solver who wants to see how a global company’s IT department actually functions? We are looking for an IT Operations & Business Technology Intern. This role is perfect for a generalist who wants exposure to IT project management, hardware/software lifecycle, and the operational "engine" that supports thousands of global employees. Key Projects & Responsibilities IT Lifecycle Management: Assist our teams in the deployment and management of hardware and software assets across our global offices. Operational QA & Support: Work alongside our help desk and M365 teams to troubleshoot software issues and ensure our global staff remains productive. Process Automation: Identify "friction points" in how we handle IT requests and help build automated workflows to speed up resolution times. Cross-Functional Projects: Partner with Technical Project Managers to track milestones on key infrastructure upgrades and migrations. User Training & Experience: Help create user-facing guides and documentation that make it easier for our employees to navigate arrivia’s technical tools. What We’re Looking For Education: Currently pursuing a degree in Information Systems, Business Technology, or a related field. The "Stay Curious" Mindset: A proactive self-starter who looks at a manual process and asks, "How can we automate this?". Customer-First Communication: Excellent oral and written communication skills; you can translate technical jargon into simple instructions. Organizational Excellence: The ability to manage multiple small projects and tasks in a fast-paced, global environment. AI Awareness: Eagerness to use AI tools to improve personal productivity and document operational workflows. About Us arrivia is a global leader in travel loyalty and branding, with a team spanning the US, Mexico, Portugal, and the UK. We stay curious, keep it real, and win together. If you are a proactive self-starter who lives for operational excellence and wants to help people around the world travel better, we want to meet you. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Arrivia, Inc