Hotel Housekeeping Supervisor

Job Description

Job Description

Job Summary:
We are seeking a motivated Housekeeping Supervisor to oversee daily housekeeping operations and ensure our guest rooms and public areas meet brand standards. The ideal candidate will lead by example, manage a team of housekeeping staff, and provide exceptional customer service while maintaining efficiency and attention to detail.

Compensation: $14 - $18 hourly 

Key Responsibilities:

• Assign and monitor housekeeping tasks to ensure timely completion and efficiency.
• Inspect guest rooms and public areas daily to ensure cleanliness and brand compliance.
• Train housekeeping staff and provide retraining as necessary.
• Manage housekeeping supplies and equipment, ensuring proper stock levels and maintenance.
• Address guest complaints and special requests, ensuring complete satisfaction.
• Maintain positive communication with staff and management regarding performance and operations.
• Perform housekeeping duties as needed, including cleaning rooms and public areas.
• Complete daily administrative tasks such as updating room statuses and preparing schedules.

Requirements:

• Minimum 2 years of experience in housekeeping, with at least 1 year in a supervisory role (hospitality preferred).
• Strong leadership, organizational, and communication skills.
• Ability to work under pressure and handle emergency situations.
• Proficiency in Windows operating systems, spreadsheets, and word processing.
• High school diploma required.

Physical Demands:

• Regularly required to walk, stand, stoop, kneel, and reach with hands and arms.
• Must be able to lift/push/pull and move up to 50 pounds.