Child Support Call Center Agent
Conduent State&Local Solutions, Inc
Conduent State & Local Solutions, Inc. seeks a Child Support Call Center Agent to handle inbound and outbound calls from parents and guardians regarding child support cases. You will answer questions on payments, account status, and program rules; verify identities; update case information; and document each interaction in our systems. Agents follow scripted guidance, meet quality and productivity targets, and escalate complex issues when needed. You will work in a fast-paced, technology-enabled environment supporting government child support programs with professionalism, empathy, and accuracy.
Vacancy posted 2 days ago
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