Cashier ($15/hr) - Upper Chesapeake Medical Center

Job Details Compensation: Hourly base pay range $15 per hour. Actual compensation based on skills, experience, education or training, and location. Work Schedule: 2pm-8pm. Benefits: Eligible for accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and 401k retirement savings plan. Eligibility is dependent on job classification, length of employment, and number of hours worked. Seasonal and temporary roles are not eligible for these benefits. SUMMARY The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time: Maintains pleasant, friendly and professional demeanor with all guests, co‑workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Treats guests and associates with courtesy, respect and dignity. -20% Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location. Uses proper Towne Park phone etiquette. -15% Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. -10% Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts. -20% Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged. -20% Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager. -15% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED). Required Licensure, Certification, etc.: N/A. Work Experience: One to three months of related experience or training; or equivalent combination of education and experience. Knowledge: Basic Math. Skills: Must be able to read and write standard English. Must be able to read and comprehend simple instructions, short correspondence and memos. Must be able to write simple correspondence. Must be able to effectively present information in one‑on‑one and small group situations to guests, clients and other employees. Ability to add and subtract three‑digit numbers and to multiply and divide with 10’s and 100’s using units of American money. Ability to understand 24‑hour and military time systems. Ability to understand rates applicable to time passed. SCOPES Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions and work is checked or verified frequently. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run, walk, handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements: Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment: The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel: Travel of up to 5% may be required. #J-18808-Ljbffr