Business Analyst / Senior Business Analyst

Are you a Business Analyst who is passionate about creating innovative solutions that improve how people work? Join Kinsale Insurance, a leading excess and surplus (E&S) lines carrier headquartered in Richmond, VA. We’re known for our high-quality, high-touch approach and personalized solutions that help clients manage complex risks. Our technical teams work side by side with business stakeholders in a collaborative, supportive, and dynamic environment.

About the Role

As a Business Analyst or Senior Business Analyst, you’ll support our business applications, process improvement initiatives, and SQL-based analysis. You’ll partner with great business operational partners and product owners to turn business needs into effective solutions. We’re hiring across experience levels, from analysts looking to deepen their skills to seasoned professionals ready to lead by example and influence decisions. You’ll have experienced colleagues to learn from, and your work will matter from day one.

What You’ll Do

• Developing a deep understanding of business applications, workflows, and constraints to elicit clear business requirements.
• Partnering with business stakeholders and technical teams to identify process improvements and drive efficiencies across people, process, and technology.
• Conducting data analysis to support requirements gathering and defect resolution.
• Supporting the rollout of new products and enhancements using configuration utilities and SQL scripts.
• Triaging root causes of defects and collaborating with technical teams to ensure system designs meet business needs.
• Creating proofs of concept that demonstrate solutions, and working closely with product owners on complex projects.
• Serving as a primary point of contact on how products and technology support business processes, and maintaining solutions in production through a defined change management process.
• Supporting testing and post-deployment verification, developing documentation and training materials, and contributing to third-party software selection and implementation.

Senior-level analysts also:

• Consult across teams and stakeholders (e.g., data, internal audit) on work of varying complexity and scope.
• Partner with the Product Owner, Team Coach, and stakeholders to contribute to team goals.
• Perform complex analysis and measurement, such as product valuations.
• Deliver creative solutions to complex requirements while anticipating downstream implications.

What You Bring

• Bachelor’s degree in Computer Science, Information Systems, Technology, or a related field preferred.
• Strong collaboration, customer focus, and innovative thinking, with an analytical, problem-solving mindset.
• Ability to manage multiple priorities and shift focus as needs change.
• Experience with relational databases, the ability to write and execute basic SQL queries, and familiarity with JSON.
• Familiarity with business process documentation (BPM).
• Aptitude for leveraging AI tools and emerging technologies to enhance productivity and decision-making.

Expected for senior-level candidates:

• 4+ years of business analyst experience.
• Ability to write code in JSON and write and execute complex SQL queries.
• Jira expertise and demonstrated business process documentation experience.
• Experience performing complex analysis and measurement.

Why You’ll Love Working at Kinsale

• Competitive Pay & Bonus Opportunities – Rewarding performance and initiative.
• Comprehensive Benefits – Health, dental, and vision insurance with up to $3,600 (individual) or $7,000 (family) in HSA contributions per year.
• Work-Life Balance – Generous paid time off including 22 days of PTO and 10 paid company holidays.
• Career Growth – Clear promotion paths, mentorship, and ongoing professional development.
• Retirement & Security – Up to 6% matching 401(k) contributions on base salary and bonus, standard life insurance, and disability coverage.
• Continuous Learning – Annual $3,000 reimbursement for educational training and certifications.

Integrity & Responsibility

Kinsale values strong financial responsibility. A credit check will be conducted as part of the selection process for roles that require sound judgment, trustworthiness, or access to sensitive information.

Ready to Apply?

If you’re curious, analytical, and eager to make an impact, this is your opportunity to grow your career with a top-performing E&S insurer. Join Kinsale Insurance and thrive in a company that rewards innovation, collaboration, and excellence.

Apply today and start building your future with us!

Salary Range

Business Analyst: $80,000 - $92,000

Senior Business Analyst: $100,000 - $112,000

This posted range is our best estimate; starting salary will be based on experience level. Additionally, the posted range reflects only base salary and does not include annual bonuses, benefits, or reimbursements.