Cleveland - Employer Services Specialist - 20067811

What You’ll Be Doing Under general direction, works independently to manage portfolio of assigned employers to consult & assist regarding premium rates, NCCI manual classifications, BWC’s rating, discount & incentive programs, available grants, and the importance & necessity of loss control programs. Contacts assigned new and existing employers to market, support, and implement various BWC initiatives. Provide loss control consultation (i.e., efforts to reduce both employer premium costs & workers’ compensation claims by improved safety & hygiene, work environment & policies) within assigned employer account portfolio and works with Employer Programs to enroll employers in the loss control programs. Review assigned employer protests & appeals and issue decisions to grant or deny based on ORC, OAC, BWC rule and applicable policy. Works with other BWC Departments to resolve employers’ questions and problems related to coverage, jurisdiction, invoicing, payroll & premiums, independent contractor issues, and discount programs. To Qualify, You Must Clearly Demonstrate Completion of undergraduate core program in business administration, insurance & risk management or related field of study; must be able to provide own transportation. Or 2 yrs. exp. in public or private insurance organization position that involved insurance sales, marketing or provision of consultative services to commercial clients/employers; must be able to provide own transportation. Or equivalent of Minimum Class Qualifications for Employment noted above. Note: May require use of proficiency demonstrations to determine minimum class qualifications for employment. Major Worker Characteristics Knowledge of insurance & risk management; risk classification; experience rating procedures; claim handling & reserving; rehabilitation services*; workers' compensation laws, policies & procedures. Skill in operation of personal computer*. Ability to define problems, collect data, establish facts & draw valid conclusions; write meaningful, accurate & concise risk reviews; gather, collate & classify information about data, people or things; answer routine & technical inquiries from employers. (*)Developed after employment. #J-18808-Ljbffr Ohio BWC (official)