Senior Product Manager

Senior Agent Product Manager, HealthcareDecagon is hiring a Senior Agent Product Manager, Healthcare to own the delivery, adoption, and expansion of AI solutions for our healthcare customers across Payer, Provider, Pharmacy, Labs, and Life Sciences. You are the primary technical and strategic owner on the account: you earn trust with the customer's leadership, scope a solution that solves their problem, and then build the working AI agent.You will be among the first dedicated healthcare Agent PMs on the team, working alongside Healthcare product and GTM leadership to author our healthcare roadmap and strategy. You'll partner with Strategic Account Directors, Agent Strategy Managers, and Agent Deployment Engineers to scale agents in production and grow them into core infrastructure for how the customer runs.It is a rare combination: the executive influence of a top strategy consulting leader, the instincts of a product builder, and the ownership of a founder. If you've ever wanted to build the solution instead of hand off the recommendation, this role was designed for you. You own the outcome end to end, on the highest-stakes accounts in healthcare, with all of Decagon's cross-functional teams behind you.This is a senior individual contributor role. You are trusted to make high-stakes decisions independently and own outcomes, gaining leverage by directing Agent Deployment Engineers and partner teams who own a share of the execution.In this role, you will:Own the AI transformation and technical deployment for Decagon's largest healthcare opportunities, partnering with Sales, Solutions Engineers, and Agent Deployment Engineers to build working agents that turn sophisticated, skeptical, compliance-gated buyers into signed customers.Serve as the executive partner to the C-suite of Fortune 500 companies, defining and driving their AI transformation roadmap and owning the relationship from first conversation through production and expansion.Design, build, and optimize enterprise-grade agents for high-volume healthcare workflows: benefits and eligibility, claims and prior authorization status, patient access and scheduling, Rx and adherence outreach, care-gap closure, post-discharge follow-up, and HCP inquiry handling.Own the trust posture on your accounts — PHI handling, consent, escalation to licensed clinical staff, guardrails on what an agent may and may not say, and the audit and compliance evidence that security review will ask for.Turn the frameworks and playbooks you develop into reusable healthcare assets that scale across accounts and feed directly into Decagon's product roadmap.Direct Agent Deployment Engineers and partner teams to deliver at scale while you stay accountable for the outcome.Run tight feedback loops into Product and Engineering, shaping the healthcare product based on what you learn on the front lines of our most demanding deployments.Your background looks something like this:6+ years owning ambiguous, high-stakes outcomes and earning the trust of senior executives, with at least 3 of those years in healthcare. This includes engagement managers, project leaders, and senior managers from top consulting firms, as well as product managers, founders, and forward-deployed or solutions roles at high-growth technology companies serving healthcare organizations.Real fluency in how healthcare actually operates — how a health plan or health system is organized, where member and patient friction lives, and how care, claims, and contact center operations connect. You can hold a substantive conversation with a clinical leader and a CIO in the same meeting.A builder's instinct. You want to design and build the actual solution, not just diagnose the problem or manage someone else who builds it.Strong technical acumen. You can understand and shape AI agent designs and hold your own in a technical conversation with both engineers and executives.Experience shipping in regulated, security-reviewed environments — HIPAA, BAA, PHI minimization, SOC 2 or HITRUST — where a launch depends on privacy, legal, and clinical sign-off as much as on the build.Executive presence and a track record of becoming a trusted advisor to senior decision-makers at large, complex organizations.Comfort operating in fast-moving, ambiguous environments where you shape the solution as much as you implement it.Even better:A Computer Science, Engineering, or Math degree, or equivalent hands-on technical experience.A clinical, public health, or health policy background, or direct experience designing under clinical safety constraints.An MBA, or equivalent experience at the intersection of business strategy and technology.Experience selling, deploying, or advising on enterprise software or transformation programs at the Fortune 500 level.First-in-vertical experience at a prior company, where you owned the pattern and not just the project.Compensation: $200K – $285K + Offers EquityBenefits: We proudly offer the following benefits for our full-time employees:Medical, Dental, and Vision benefits for you and your familyLife Insurance and Disability BenefitsRetirement Plan (e.g., 401K, pension)Parental LeaveFertility and family building benefits through CarrotMonthly stipend to support your wellness, lifestyle, and work-life balanceDaily lunches and snacks in the office to keep you at your bestTake what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.