Program Aide - Digital Literacies

Job Description

Job Description

Salary: 16.80

About The WOW Center

AtThe WOW Center, we believe that every person deserves the opportunity to grow, connect, and thrive. Our culture is rooted in compassion, inclusion, and genuine joy in what we do. We dont just teach we empower adults with developmental disabilities to live more confidently, independently, and meaningfully within their communities

We are guided by our core values of Empathy, Excellence, Passion, Serving, Teamwork, and Continuous Improvementprinciples that shape how we support our individuals, collaborate with one another, and grow as an organization every day.

If youre someone who loves uplifting others, celebrates wins big and small, and thrives in a collaborative environment, youll fit right in.

What We Value

• A genuine love for helping others
• Patience, empathy, and a sense of humor
• Creativity and flexibility
• Team spirit we support each other
• A growth mindset no two days are the same!

About the Role

The Program Aide Digital Literacy role supports adults with developmental disabilities in both classroom and community-based settings byassistingthe Program Instructor. This position helps create a safe, engaging, and inclusive learning environment that promotes independence, digital confidence, and community inclusion.

Desired Qualifications

Required

• High School Diploma or equivalent required.

• Prior experience working with individuals with developmental disabilities or other special populations in educational, vocational, recreational, or community settings.

• Demonstrates strong verbal and written communication skills in English.

• Strong organizational, classroom management, and interpersonal skills.

• Ability to lead and support individuals during educational, recreational, and technology-based activities.

• Basicproficiencyusing computers, Microsoft Office 365, Google Workspace, email, and classroom technology.

• Ability toassistwith documentation and data entry withinTherapor other electronic record systems.

• Professional appearance and conduct.

• Consistently reliable, dependable, and able to work collaboratively as part of a team.

Preferred

• Experience supporting digital literacy or workplace technology instruction.

• Familiarity with Canva Pro, Adobe Express, Microsoft Teams, Zoom, or similar digital platforms.

• Experience using Cricut, Silhouette, or other digital cutting systems.

• Experienceassistingwith arts, crafts, creative production, merchandise preparation, or product assembly.

• Knowledge of assistive technology or accessibility tools.

What You'll Do

Classroom & Participant Support

• Learn and follow established classroom routines and instructional procedures developed by the Program Instructor.

• Reinforce classroom management strategies andmaintaina structured, positive learning environment.

• Encourage active participation while promoting dignity, independence, and self-confidence.

• Work effectively with individuals in group settings as well as one-on-one instruction.

• Maintain a clean, organized, and welcoming classroom environment.

• Assistwith classroom setup, organization, inventory, and equipment maintenance.

• Assessparticipantneeds and provideappropriate guidance, encouragement, and support during classroom and community activities.

• Assume classroom responsibilities when the Program Instructor is temporarily absent.

Digital LiteracySupport

• Assistparticipants with computers, tablets, smartphones, and classroom technology.

• Reinforce instruction using Microsoft 365, Google Workspace, email, calendars, Zoom, Microsoft Teams, and other workplace communication tools.

• Assistparticipants in navigating online learning platforms such as Northstar Digital Literacy, LinkedIn Learning,GCFGlobal, and similar educational resources.

• Support participants in practicing safe internet use, digital communication, and basic cybersecurity awareness.

• Assistparticipants with assistive technologies and adaptive digital tools whenappropriate.

Creative Production Support

• Support participants during digital design activities using Canva Pro, Adobe Express, and similar software.

• Assist with Cricut, Silhouette, vinyl cutting, paper crafting, product assembly, and other creative production activities.

• Prepare classroom materials, supplies, equipment, and production projects for instruction.

• Assistwith photography, branding, merchandise preparation, and creative projects for fundraising or center-wide events.

Documentation & Individual Support

• Assist the Program Instructor with attendance procedures and daily classroom documentation.

• Helpmaintainaccuraterecords withinTherap, including participant attendance, goals, and progress.

• Track individuals leaving the classroom for therapy, restroom breaks, community activities, or appointments.

• Assistwith monitoring and documenting participant progress toward Individual Program Plan (IPP) goals.

• Provide observations and feedback to Social Services staffregardingparticipant progress, engagement, and classroom participation.

• Promptly report behavioral, health, or safety concerns to the Program Instructor, Education Manager, or Social Services staff.

Collaboration

• Work collaboratively with Program Instructors, Job Coaches, Education staff, Social Services, therapists, and other interdisciplinary team members.

• Support participants in applying classroom skills to vocational and community-based experiences.

• Assistwithspecial events, community outings, fundraising initiatives, and center-wide activities.

Health, Safety & Participant Care

• Ensure the health, safety, welfare, dignity, and rights of all participantsat all times.

• Follow emergency procedures andassistduring emergency situations when necessary.
• Assistparticipants with mobility, communication, behavioral support, and personalassistanceasappropriate.
• Maintain confidentiality andcomply withall agency policies, HIPAA requirements, and state regulations.