Assistant Community Manager

Assistant Community Manager

At Rose Valley Management, we combine over 40 years of experience with a people-first, resident-focused approach. We value accountability, collaboration, and thoughtful execution - and provide an environment where your work has a direct impact.

JOB SUMMARY: In this role, you'll help deliver high-quality, hospitality-driven living experiences to our Garden style community located in the Germantown, MD area. As the Assistant Community Manager, you will assist the Community Manager in the overall operation, and the day-to-day implementation of policies, procedures, and programs to ensure a well-maintained community. You will work with the Community Manager to ensure compliance with all applicable regulatory agencies and federal, state, and local laws; maintains acceptable and supportive environment for all residents.

DUTIES AND RESPONSIBILITIES:

• Prepares, processes and signs leases and rules.
• Assists the Community Manager with vendor invoices and accounts payable.
• Rent collection, receipting, prepares deposits using our property management software.
• Writes letters and prepares legal notices to residents.
• Submits required reports and maintains records according to policies.
• Provides documentation, consults with attorney, and participates in required legal proceedings such as eviction proceedings.
• Assists Community Manager in preparation of weekly owner's reports.
• Assists with marketing and implementing marketing plans to achieve budgeted occupancy.
• Excellent problem solving, listening, and deductive reasoning skills.
• Ability to empathize with residents, while still enforcing community rules and policies.
• Knowledgeable regarding property management, federal, state, and local laws.
• Demonstrates ability to work effectively with common Microsoft software applications and property management software.
• Full knowledge and responsibilities of the community; operates the property and residents within Fair Housing guidelines.
• Other duties as assigned

BENEFITS OF WORKING AT ROSE VALLEY MANAGEMENT:

• Opportunities for Monthly Commissions
• Health, Dental and Vision Insurance
• Flexible Spending Account
• Health Spending Account
• Commuter Benefits
• Generous PTO package
• 401K after 1 year of service with a company match

QUALIFICATIONS:

• High school diploma or equivalent
• A current and valid Driver's License
• Minimum 2 years' experience in the field of property management or leasing
• Positive, friendly, and ambitious attitude with excellent problem solving, multitasking, listening, and deductive reasoning skills.
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff.
• Strong passion for delivering top-notch service to help ensure the highest level of customer satisfaction and retention possible.
• Knowledgeable regarding federal, state and local laws including Fair Housing.
• Proficiency with Microsoft Office Suite, particularly Word, Excel and Outlook
• Working knowledge of AppFolio software strongly preferred.

A Rose Valley Management Assistant Community Manager is a pivotal key to our success at each property. In this role, you must relate well to people, exercise good judgement and discretion in dealing with residents, visitors, vendors, and team members. Salary: 50-55K annually plus commission