E-Commerce Content Specialist

E-Commerce Content Specialist The Content Department is seeking a full-time, in-person (not remote) Content Specialist to join our team, help keep product information accurate and up to date, write informational and instructional blog-style articles, and edit website navigation to improve the user experience. This role is for someone with the patience to research and review product information – ensuring accuracy and completeness. The ideal candidate is detail-oriented, has strong problem-solving skills, and is open to learning and asking the right questions so they can describe products at a basic level to online customers. This position combines independent work with collaborative problem-solving. *This position is for someone willing to write original content, not generate AI content. We use AI as a tool to understand products and make simple processes more efficient. Day-to-day/Responsibilities: Day-to-day work depends on ongoing projects but may include one or more of the following. Writing product titles to clarify the purpose and compatibility, include keywords, and match the formatting of like products site by site Write short product descriptions to briefly explain the purpose, compatibility, function, and features of the product Write product descriptions including a summary of the product followed by bullet point features and specifications Add and update product attributes (filterable characteristics) Write informational and instructional content for blog-style articles using our in-house HTML style guide templates Write and format landing page content including category grids and header paragraphs Make small edits to and upload product images and PDFs Qualifications: Excel - data table creation, filtering, sorting Ability to handle large data sets (sometimes 1000+ Excel rows) Ability to balance accuracy and time efficiency Clear and friendly written and verbal communication skills Patience and interest in learning about products and processes Problem-solving mindset Creative/Visual eye for page formatting and design Basic understanding and regard for SEO best practices – keywords and phrasing, original and unique content Bonus Skills/Experience: Basic understanding of HTML Experience with Adobe Acrobat and Photoshop Interest in e-commerce SEO strategy for both B2B and B2C businesses #J-18808-Ljbffr