IT Support Specialist

Job Title: EDI Integration Specialist

Job Description:

Our client is seeking an experienced EDI Integration Specialist to join their dynamic supply chain trading company specializing in technology-driven solutions. The ideal candidate will have a strong background in EDI services, system integrations, and hands-on experience with various tools and technologies. This role involves production support, project development, system administration, and architectural responsibilities.

Key Responsibilities:

• Production Support:

◦ Monitor transaction flows and resolve EDI transaction failures.

◦ Provide Level 1 and Level 2 EDI support.

◦ Onboard and test new trading partners.

◦ Utilize ticketing systems for issue tracking and resolution.

• Project Development:

◦ Design and implement B2B integrations.

◦ Gather and analyze EDI requirements from business stakeholders.

◦ Develop and maintain custom processing workflows.

◦ Perform unit and integration testing.

• System Administration:

◦ Configure and maintain IBM Sterling B2B Integrator and Oracle Integration Cloud (OIC) instances.

◦ Manage system health and perform upgrades.

◦ Ensure system security and compliance.

• Architectural Responsibilities:

◦ Define and implement EDI standards and best practices.

◦ Collaborate with cross-functional teams to design scalable solutions.

◦ Provide technical guidance and mentorship to team members.

Required Skills and Qualifications:

• Hands-on experience with IBM Sterling B2B Integrator.

• Proficiency in Oracle Integration Cloud (OIC).

• Knowledge of EDI standards such as X12, EDIFACT, and XML Papinet.

• Experience in logistics (eg:204, 210, 214, 310) and retail EDI transactions (eg: 850,856,810,940,944,945).

• Knowledge of communication protocols like AS2 and SFTP is a must.

• Experience with systems like E1, OTM, Proteus, and Square 9.

• Strong SQL skills and familiarity with Linux/Unix environments.

• Excellent communication and teamwork skills.

• Ability to troubleshoot and debug complex EDI transactions.

• Knowledge of programming languages like Java (preferred but not mandatory).

• General knowledge of Microsoft tools.

Preferred Qualifications:

• Experience with Open Text and VAN.

• Familiarity with API integrations (REST and SOAP).

• Knowledge of cloud infrastructure (OCI)