Information Technology Manager

Job Descriptions:

Readiness Delivered. Kratos is a leader in assured aerospace communication solutions and services. We are cutting-edge innovators and creative problem solvers working collaboratively to solve our customers’ toughest challenges. Our culture is fast-paced and innovative. We are a trusted partner—driven by doing the right thing and achieving maximum success for our customers, our partners and ourselves. We have an exciting opportunity for a Information Technology Manager. This IT Manager role oversees the daily operations and performance of a multidisciplinary technology team responsible for network administration, systems management, enterprise applications, and end?user support. The position plays a critical leadership role in maintaining secure, compliant, and reliable IT environments—particularly within CMMC/NIST 800-171–regulated segments—while driving optimization across Microsoft Dynamics 365, SharePoint, and core infrastructure. With responsibility for staffing, performance management, budgeting, vendor relationships, and reporting to senior IT leadership, this role ensures the organization’s technology operations effectively support mission?critical needs within a defense and government contracting context.

• Manage day-to-day operations and performance of network administration, systems administration, and enterprise application support teams

• Oversee administration and optimization of Microsoft Dynamics 365 and SharePoint environments

• Ensure tha CMMC/NIST 800-171 associated network segments are maintained, monitored, and audit-ready in accordance with DoD cybersecurity requirements

• Direct Tier 1/Tier 2 support operations, ensuring SLAs are met and escalation paths are effective

• Conduct performance reviews, coaching, and professional development for all direct reports

• Manage team workload, staffing, and hiring across all functional areas

• Partner with security/compliance teams on CMMC assessments, POA&Ms, and remediation efforts

• Develop and manage IT operational budgets, vendor relationships, and licensing

• Report operational metrics, risks, and initiatives to senior IT leadership

Required Experience:

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)

• 7+ years of progressive IT experience, including 3+ years managing multidisciplinary IT teams

• Working knowledge of network/systems administration

• CMMC/NIST 800-171 requirements

• Experience in defense, government contracting, or another regulated industry

• Strong leadership, communication, and vendor management skills

Preferred Skills/Experience

• Master’s degree in IT or related field

• Security+ or other DoD 8570-aligned certification

• Direct experience supporting a CMMC Level 2 enclave

#LI-Onsite

The grade-based pay range for this job is listed below. Individual salaries within that range are determined through a wide variety of factors including but not limited to education, experience, knowledge, and skills.

Competitive salary based on experience and education

Salary Range: $140,500-$164,859

Kratos is valued for our ability to design and deliver leading edge, resilient solutions for aerospace communication, control, awareness and mission success across a continuum of offerings—from commercial to tailored custom solutions and integrated programs. Customers trust us to stay relevant and know we are in it for the long-haul. We bring both the capability and confidence that our customers value and depend on. And we always deliver.

This posting will close within 90 days from the Posting Date.

Keyword: Password Resets, Ticket Logging, First Call Resolution (FCR), Phone/Chat Support, Knowledge Base, Advanced Troubleshooting, Escalation Handling, Software Deployment, System Configuration, Automation

Kratos Defense is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

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The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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From: Kratos Defense