System Administrator

Riverstone Enterprise Solutions is seeking a motivated, customer-oriented Systems Administrator Level 2 to join our team in Aurora, CO . This is a Hybrid position. Primary Responsibilities Provide support for implementation, troubleshooting, and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide support for the dispatch system and hardware problems and remains involved in the resolution process Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. Required Skills Ten (10) years' experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity. Bachelor's degree in technical discipline from an accredited college or university. Five (5) years of additional SA experience may be substituted for a bachelor's degree. Security Clearance Requirement Current/Active TS/SCI with Full Scope Polygraph. Riverstone Enterprise Solutions is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age, disability or any other basis prohibited by law. #J-18808-Ljbffr