In-House Service Technician

Foods you love. Brands you trust. And a career that empowers you to grow.

At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

POSITION SUMMARY

Responsible for refurbishment including assembly and/or disassembly of dispensing equipment using Bill of Materials, parts assembly requirement list, as well as written and verbal instruction. Must be a team player,yet be able to work without close supervision on project related-tasks. Requires ability to manage inventory levels for related projects and communicate well both orally and in writing in a clear and concise manner. In addition, they will also be responsible for assisting the Field Service Operations by supporting equipment and parts availability and supply. They will also be responsible for shipping, receiving and inventory management at the site. Shop Technician will also assist with making field calls to support Field Service Technician with installations, removals or parts delivery/pick-up or to provide service support.

JOB DUTIES/RESPONSIBILITIES

• Refurbishment including assembly and/or disassembly of dispensing equipment

• Wash parts and equipment to prepare for refurbishment

• Test dispensing equipment to ensure proper operation

• Read and interpret drawings and Bill of Materials documents

• Use common hand tools, as well as some specialized electro-mechanical tools

• Communicate clearly and concisely both orally and in writing

• Work as part of a team and be able to work without close supervision

• Maintain a clean and safe work environment

• Build and process sub-assembly shop orders

• Complete service ticket documentation (changed from paperwork) accurately and on time

• Responsible for inventory management for site

• Provide technical support on dispensing equipment for Field Technicians

• Other duties as assigned

EDUCATION REQUIREMENTS

• One year certificate from college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience

EXPERIENCE & SKILLS REQUIREMENTS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Familiarity with shipping, warehouse practices and handling methods preferred

• Prior assembly, plumbing, refrigeration, and/or electrical experience preferred

• Experience with Bill of Materials documents preferred

• Able to pass forklift certification process (both written and driving tests)

• Have a valid driver’s license and be able to drive company vehicle occasionally

• Basic knowledge of Microsoft Office and ability to communicate via email

• Frequently required to lift up to 50lbs.

• Strong interpersonal skills, ability to work successfully with a team

• Self-motivated, well-organized and detail-oriented

• Read and understand standard and metric measurement systems

• Ability to work independently with minimum supervision

• Flexibility to adapt to changing business priorities

• Flexibility to work overtime and occasionally be on-call during weekends

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at View email address on click.appcast.io or please dial 711 and provide this number to the operator: View phone number on click.appcast.io.

This position is not eligible for Visa Sponsorship.

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Job Requisition: 412292