PATIENT DINING ASSOCIATE

Patient Dining Associates Morrison Healthcare, a Compass Healthcare company, is looking for part-time Patient Dining Associates (Dietary Aide) positions. The role involves providing services that include helping patients make menu selections, assemble, deliver, and pick-up their meal trays. The position is located at Cleveland Clinic - Mentor, 8300 Norton Parkway, Mentor, OH 44060. Shifts will vary and include some weekends and holidays. More details will be provided upon interview. The shift is from 11:00pm to 7:00pm. Hospitality or customer service experience is preferred, with dietary aide experience being a plus. The pay range is $16.00 to $18.00 per hour. At Morrison Healthcare, you'll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served. For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential. Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver, and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions. Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections. Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times. Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures. Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line. Follows facility and department infection control policies and procedures. Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures. Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures. Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures. Performs other duties assigned. Qualifications include the ability to read, write and interpret documents in English, basic computer and mathematical skills, and the ability to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts. Benefits for our team members include a retirement plan, associate shopping program, health and wellness programs, discount marketplace, identify theft protection, pet insurance, and other voluntary benefits including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and choice auto and home program. Full-time positions also offer medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. Morrison Healthcare maintains a drug-free workplace.