Customer Service Lead
Serenity Healthcare, LLC
Customer Service Lead
Ready to lead with heart? Bring your customer service experience to a purpose-driven team.
At Serenity, we're building high-impact teams and transforming the way people experience well-being.
You know how to serve. We'll teach you how to guide.
We're not looking for industry-specific experience—we're looking for impactful, service-minded leaders who can connect, inspire, and guide others. If you're driven to help people and skilled at having meaningful conversations, we'll provide the training and support you need.
The role: Customer Service Lead
As a Customer Service Lead, you'll help individuals take meaningful steps forward on their personal journeys. You'll provide guidance, ensure they understand their options, and support them throughout the process. You'll also lead by example, fostering a culture of trust and exceptional service within your team.
If you're ready to take your customer service leadership to a mission-driven role, this is your opportunity.
What you'll do
- Build strong, supportive relationships with individuals beginning their journey
- Educate and guide them to take the next steps toward their goals
- Address concerns with patience and confidence, ensuring progress
- Model excellent service and communication for your team
- Be adaptable and step into other roles when needed to support the team
What you need
- High school diploma or GED
- 3+ years of full-time customer service experience (ideally in leadership roles)
- Leadership experience or a natural ability to guide and motivate others
- Excellent communication, problem-solving, and emotional intelligence skills
- Ability to remain calm and effective under pressure
- Experience in fast-paced, people-focused roles such as hospitality, call centers, coaching, caregiving, or tutoring is a strong plus
Why you'll love working here
- Fulfillment – Make a real impact by helping others achieve their goals
- Career growth – We promote from within and offer plenty of room to advance
- Competitive pay
- Excellent benefits – 90% coverage for medical, dental, and vision
- 401(k) – Invest in your future with us
- Paid time off – 10 PTO days (15 after your first year) + 10 paid holidays for rest and renewal
Who we are
We use advanced technology to improve well-being and offer hope when traditional approaches haven't worked. Our people-first philosophy drives meaningful results, and we're changing lives every day.
We are an Equal Opportunity Employer. If you're qualified, we want you on our team. This position is contingent upon successful completion of a background check and drug screening upon hire.
$14.5 per hour
...friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview: As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer...SuggestedHourly payPart timeFlexible hoursNight shiftEarly shift- ...Central Market Service Lead Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple... ...create a team environment where Partners work toward providing Customers consistently superior Customer Service. Key Responsibilities...SuggestedFull timeWork experience placement
- ...Community Associate in Southlake, Texas, to foster community among customers and provide essential administrative support. Responsibilities... ...and a knack for multitasking, ideal for those with customer service experience. Enjoy competitive benefits, including paid time off...SuggestedWork at office
- ...Job Description Job Description Customer Service Lead Ready to Lead with Heart? Bring Your Customer Service Experience to a Purpose-Driven Team. At Serenity, we’re building high-impact teams and transforming the way people experience well-being. You Know How...SuggestedFull time
- ...Parts Customer Service Lead The Parts Customer Service Lead is responsible for supporting the daily operations, training, and development of the Parts Customer Service team while helping ensure a high level of customer service is consistently provided to internal and...SuggestedWork at office
- Whole Foods Market is seeking a Supervisor to support Customer Service and E‑Commerce programs at the assigned store. You will lead processes for checkout, grocery delivery, and pickup, while monitoring KPIs and ensuring safe, high‑quality service. You will supervise daily...Flexible hours
$16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles...Hourly payFull timeShift workNight shiftAfternoon shift- Job Overview Under general direction of the Senior Customer Experience Programs Manager, coordinates project activities and related tracking for multiple projects in various stages in designated areas of the Customer Experience department. Assists with the development...Work at office
- Quenchwater is seeking a hybrid Customer Care Supervisor to lead a team focused on delivering exceptional customer experiences in Grapevine, Texas.... ...leadership skills, with over 3 years of experience in customer service, particularly in a contact center environment. Benefits...
$57.14k
Position Summary The hybrid Customer Care Supervisor leads a team responsible for delivering exceptional customer experiences through proactive account... ...‑functionally to expand and resolve systemic customer service challenges. Continuous Improvement Support initiatives...Local areaShift work- Medium in Grapevine, Texas is seeking a hybrid Customer Care Supervisor to lead a team in delivering exceptional customer experiences. This hands-on... ...has over 3 years of leadership experience in customer service, a track record in coaching, and strong problem-solving skills...
- Culligan Quench in Grapevine, Texas is looking for a hybrid Customer Care Supervisor who will lead a dedicated team striving for excellent customer... ...experience and demonstrable success in improving customer service metrics. Offering a dynamic work environment with...
$52k - $60k
Riverstone Communities is seeking a qualified Community Manager for Pickwick Mobile Home Park. This role involves providing excellent customer service and maintaining high occupancy rates while managing the property budget. Candidates should have at least 3 years of management...$80k - $88k
About Greystar Greystar is a leading, fully integrated global real estate platform offering... ..., development, and construction services in institutional‑quality rental housing.... ...property management, sales, marketing, and customer service background sufficient to manage...For contractorsWork at officeLocal area$18.15 per hour
...Colleyville, Texas, is seeking a Community Associate to manage customer relations and administrative tasks. This role involves problem-... ...candidate should possess strong communication skills and a customer service background, adapting to various situations with enthusiasm. #J-...Hourly pay- ...experience in home healthcare sales and be able to develop referral sources within the community. Responsibilities include generating leads, providing agency performance feedback, and ensuring compliance with relevant laws. #J-18808-Ljbffr MEDICA HEALTH MANAGEMENT INCFull time
- ...guests, and visitors see, offering a warm welcome and exceptional service. Own the look, feel, and flow of the lobby area, reception... ...years of general office experience and a high school diploma Customer Service experience in a retail or office environment is preferred...Work at office
$52k - $60k
...make a meaningful impact on yourself, your teammates, and the community. Community Manager Position Includes Provide excellent customer service towards residents, prospective residents, guests and local municipalities to help build and maintain relationships Work...Work at officeLocal areaFlexible hours- Risk Strategies Company is looking for a Project Manager to support the implementation and coordination of student health insurance plans for colleges and universities. This role will manage a portfolio of client implementation projects and ensure adherence to client requirements...Work at office
- .... Ensure an exceptional candidate experience through consistent communication and professional follow-up. Provide outstanding customer service to candidates, hiring managers, and operational leaders. Qualifications Bachelor's Degree required. Minimum of three (3) years...Full time
$725 per month
...General Position Summary: This position is responsible for counseling and educating the customer on all moving-related service needs. The role serves as a liaison between the customer, client, Suddath Account Manager, and all service providers, with the goal of creating...Work at officeLocal areaRelocation- BakerAvenue Wealth Management is seeking a Wealth Advisory Manager to assist Wealth Advisors with client management, portfolio strategy, and financial planning guidance. The role focuses on preparing proposals, coordinating meetings, and delivering tailored investment recommendations...Work at office
- ...Brookdale, is a Medicare certified agency providing home healthcare services. We take pride in our strong reputation for furnishing the... ...Establishing and maintaining positive relationships with customers and referral sources and responding to customer requests and concerns...Full timeTemporary workLocal areaFlexible hours
- Jobtailor is seeking an experienced Wealth Advisor to collaborate with senior advisors on financial planning, portfolio strategies, and client relationships. You will prepare proposals, support meetings, and help manage complex portfolios for high-net-worth clients. The...
- Southflaortho is seeking a Physician & Community Relations Manager to enhance referral networks and strengthen community relationships. This role involves collaborating with physicians and leadership to support practice growth initiatives. The candidate should have a Bachelor...Full time
- Greystar is seeking a Community Manager for its Dallas office, responsible for the overall operations of an assigned property. This includes managing team performance, achieving financial goals, and ensuring compliance with legal and company standards. The ideal candidate...Work at office
- ...equipment and supplies are available and functioning prior to the start of each procedure, while training and mentoring staff for the service. Requires demonstration of a commitment to professional improvement and the advancement of Perioperative nursing, through education...Full timeShift work
- ...Connected Customer Supervisor The Connected Customer Supervisor is a Floor & Decor supervisor... ...for managing a dynamic team of customer service associates. This role will oversee the... ...(cashiering, credit and close-out) Lead inventory management and accuracy throughout...Work at officeLocal areaMonday to FridayFlexible hours
- ...Highgate is seeking a Guest Service Agent for the Homewood Suites in Grapevine, Texas. In this role, you will provide attentive, courteous... ...to guests during their stay, from check-in to checkout. Strong customer service and communication skills are essential, as well as the...
- ...party venue • Connect with guests • Keep the energy high • Customize the experience • Make sure everyone leaves happy • Using... ...Encourage party favors • Immediately and graciously resolving service failures REQUIREMENTS • Flexible availability. This role often...Full timeImmediate startFlexible hoursShift workNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Lead. Be the first to apply!
- customer project program manager Southlake, TX
- work from home customer Southlake, TX
- customer satisfaction Southlake, TX
- customer Southlake, TX
- customer marketing Southlake, TX
- customer retention Southlake, TX
- customer service overnight Southlake, TX
- receptionist customer service Southlake, TX
- customer service supervisor Southlake, TX
- customer service teammate Southlake, TX


