Senior Manager, Delivery Command Center & Operational Turnover

Job Description

Position required to be onsite in Saline, MI

Oracle Cloud Infrastructure is seeking a Senior Manager, Delivery Command Center & Operational Turnover to lead the execution engine that connects field activity, readiness requirements, commissioning dependencies, and operational handoff across gigawatt-scale data center delivery. This role is central to turning complex delivery activity into clear action: establishing the Delivery Command Center operating rhythm, driving real-time blocker tracking, coordinating the operational turnover checklist, and ensuring readiness gaps are visible, owned, escalated, and resolved before capacity handoff.

The Senior Manager will partner across OCI, Operations, E2E Capacity Delivery, construction, commissioning, project controls, network delivery, Low Voltage, the Developer, Commissioning Agent, vendors, contractors, and suppliers to ensure teams are aligned on what must be completed, by whom, and by when. This leader will build the mechanisms that keep execution moving, including readiness dashboards, issue logs, action trackers, escalation paths, turnover evidence tracking, and leadership reporting. Success in this role requires strong people leadership, operational discipline, calm execution under pressure, and the ability to translate fast-moving field conditions into clear priorities and accountable actions.

This is a high-impact leadership role for someone who thrives in complex, mission-critical environments where speed, accuracy, coordination, and follow-through matter. The ideal candidate can lead teams, influence across functions, improve handoffs, drive urgency without chaos, and bring structure to ambiguity. Transitioning military members and veterans with experience leading operations, coordinating mission execution, managing risk, driving accountability, and communicating across diverse stakeholders are strongly encouraged to apply.

Responsibilities

Key Responsibilities

Lead the Delivery Command Center and Operational Turnover functions across gigawatt-scale data center capacity delivery programs, ensuring field issues, readiness gaps, commissioning dependencies, and handoff risks are visible, owned, escalated, and driven to closure.

Establish and manage Delivery Command Center operating rhythms, escalation forums, blocker reviews, readiness reviews, action tracking, and leadership reporting to support fast, informed decision-making.

Own coordination of the operational turnover checklist, ensuring requirements are clearly defined, accountable owners are assigned, evidence is tracked, gaps are escalated, and readiness status is visible to Operations and leadership.

Manage team members and contractor resources responsible for command center execution, turnover tracking, readiness dashboards, documentation, action management, and reporting.

Drive alignment across OCI, Operations, E2E Capacity Delivery, construction, commissioning, project controls, network delivery, Low Voltage, the Developer, Commissioning Agent, vendors, contractors, and suppliers.

Monitor progress against readiness milestones and turnover requirements, escalating blockers with clear impact assessments, mitigation plans, decision needs, and recovery actions.

Partner with Operations to ensure turnover expectations are understood early, incorporated into delivery planning, and tracked through completion before capacity handoff.

Partner with commissioning teams to ensure commissioning status, open issues, dependencies, and readiness impacts are integrated into the broader turnover and handoff plan.

Coordinate LV commissioning visibility with the LV Director’s organization to ensure LV-related readiness impacts are reflected in command center tracking and turnover planning, without owning LV vendor management.

Additional Duties

Develop and maintain readiness dashboards, action trackers, issue logs, turnover status reports, evidence trackers, readiness scorecards, and executive summaries.

Validate turnover and readiness assumptions through field engagement, site walks, stakeholder checkpoints, Delivery Command Center updates, and direct feedback from Operations and delivery teams.

Lead cross-functional problem-solving to remove blockers, clarify ownership, improve handoffs, reduce ambiguity, and maintain delivery momentum.

Partner with project controls to ensure schedules, dashboards, issue trackers, action logs, and readiness reporting reflect actual field conditions and recovery plans.

Standardize turnover tracking, command center processes, readiness reporting, escalation procedures, and accountability mechanisms across assigned delivery scopes.

Monitor KPIs including blocker aging, issue closure, turnover checklist completion, evidence completion, commissioning readiness, handoff readiness, escalation closure, and overall readiness health.

Provide coaching, prioritization, feedback, and development support to direct reports and contractor resources, ensuring work products are accurate, timely, consistent, and actionable.

Support hiring, onboarding, workload planning, performance management, and team development for Delivery Command Center and Operational Turnover roles.

Transitioning or former military professionals would be a strong fit for this role because it requires mission-focused execution, operational discipline, real-time issue escalation, cross-functional coordination, risk management, accountability tracking, and calm leadership in high-pressure environments.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $126,200 to $264,100 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - M3

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