Call Center Representative
LEGACY PARKING COMPANY LLC
Job Description
Job Description
Description:
Legacy Parking is a quickly growing parking management company that is looking to add a Call Center Representative to our team in Downtown Chicago. Our Call Center team is the voice of our company, and we are looking to hire someone who has a positive attitude and give off a cheerful demeanor. It's crucial that the person in this position is customer service oriented and has the ability to communicate effectively in English (Spanish is a plus).
Primary Responsibilities:
- Answer a high volume of inbound calls
- Resolve customer concerns while providing top of the line service
- Navigate internal database and input customer information
- Utilize customer service experience to assist coworkers and teammates with issues they are unable to resolve
- Provide an excellent customer experience with every call
Qualifications:
- Technical Troubleshooting Experience and an understanding of Windows based PC hardware and Software.
- Ability to work in fast paced environment
- Ability to navigate multiple internet-based applications simultaneously
- Excellent verbal and written communication skills
Must have weekend and night availability - shift differential for weekend and/or overnight shifts. Part-time hours needed.
This is not a remote position. It is required to be onsite.
Requirements:Vacancy posted 29 days ago
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