Patient Experience Advocate
Yale New Haven Health
Yale-New Haven Health is seeking a Patient Relations Specialist to resolve patient concerns and collaborate with unit leadership on service improvements. You will work with patients, families, and hospital staff to ensure a patient-centered experience and compliance with CMS guidelines. The role emphasizes problem-solving, timely documentation, and effective communication, with opportunities to lead service recovery initiatives and participate in hospital-wide patient experience programs. #J-18808-Ljbffr
Vacancy posted 1 day ago
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