Benefits Specialist

Job Description

Job Description

Benefits Coordinator

Job Type: Full-Time
Schedule: Monday–Friday, with occasional overtime
Work Location: On-site — No remote work
Pay: $15.00–$30.00 per hour, depending on experience, qualifications, and demonstrated ability

About the Position

We are seeking a dependable, organized, and detail-oriented Benefits Coordinator to join our team. This position will assist members with health insurance, retirement, and other benefit-related questions while maintaining accurate records and coordinating with benefit providers and other organizations.

The ideal candidate will have experience working with employee benefits, insurance, human resources, or a related field. This position requires excellent communication skills, strong attention to detail, discretion, and the ability to work with confidential information.

Responsibilities

• Serve as a primary point of contact for members regarding benefit and insurance questions
• Assist members with health, dental, vision, prescription, retirement, and other benefit-related questions
• Assist members with enrollment, changes, qualifying events, and termination of coverage
• Process and maintain benefit-related forms and documentation
• Maintain accurate member benefit and insurance records
• Communicate with insurance carriers, benefit providers, retirement plans, and other vendors
• Research and assist with resolving benefit and insurance issues
• Follow up with insurance companies and benefit providers regarding claims, coverage, eligibility, and other member concerns
• Assist members with understanding benefit statements, insurance correspondence, and other benefit documentation
• Process and maintain eligibility information
• Assist with benefit audits and reconciliation of records
• Maintain benefit-related reports, spreadsheets, and databases
• Assist with retirement and pension-related administrative matters
• Assist members with retirement paperwork and general retirement questions
• Assist with new member and retiree benefit information
• Maintain organized and accurate benefit files and records
• Maintain strict confidentiality of member and personal information
• Provide administrative support to the benefits department as needed
• Perform other duties as assigned

Qualifications

• 3-4 years of experience in employee benefits, insurance, human resources, or a related field required
• Experience with health insurance and/or retirement benefits preferred
• Strong computer and data-entry skills
• Proficiency with Microsoft Office, particularly Excel
• Excellent verbal and written communication skills
• Strong customer service skills and the ability to work professionally with members and benefit providers
• Excellent organizational skills and attention to detail
• Ability to research problems, follow up, and resolve issues
• Ability to handle sensitive and confidential information with discretion
• Ability to manage multiple priorities and meet deadlines
• Ability to work independently and as part of a team
• Experience working in a non-profit or membership-based organization is a plus

Compensation & Benefits

• $15.00–$30.00 per hour, depending on experience, qualifications, and demonstrated ability
• 120-day probationary period
• After successful completion of the probationary period, employees are eligible for:
• • Company-provided medical benefits, including health, dental, vision, and prescription coverage
  • Company-provided Family coverage
  • Employer retirement contribution of 12.5% of gross wages
  • Voluntary 401(k) and/or Roth contributions
  • Paid holidays
  • Paid PTO

Why Join Our Team?

If you are experienced in benefits administration, enjoy helping people, and are looking for a long-term career with an organization that values accuracy, professionalism, and excellent member service, we encourage you to apply.

Apply today to join our team.

Established organization serving members and the local community, with a professional work environment and competitive employee benefits.

Company Description

Established organization serving members and the local community, with a professional work environment and competitive employee benefits.