Aministrative Assistant

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Administrative Assistant for Pediatric Therapy Office, will perform clerical, secretarial, and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

Essential Duties & Responsibilities

• Interact appropriately with parents and patients and record information while greeting, checking-in, checking-out, or scheduling appointments for patients.
• Utilize computer programs to add new patients, check patients in and out, print out relevant forms for processing, and schedule appointments.
• Handling incoming calls, take detailed and accurate messages, and ensure messages are directed to the appropriate individual.
• Clearly communicate information.

• Verify patient insurance via phone or website and collect any necessary payment for services.
• Updating patient EMR as needed.
• Helping organize and maintain office and common areas.
• Maintain supply inventory and alert manager when supply is low.
• Aiding patients as needed.

Additional Duties & Responsibilities

• Send correspondence via email, fax, USPS, or FedEx.
• Any other duties as assigned by the supervisor.

Education & Experience

• High School Diploma or equivalent.
• At least one (1) year of experience in a medical facility

Knowledge, Skills & Proficiency

• Operating phones, personal computers, software, and other IT systems.
• Bilingual Spanish/English

• Ability to communicate with employees, patients, and other individuals in a professional and courteous manner.
• Detail oriented

Job Types: Full-time, Contract

Schedule:

• 8 hour shift

Work Location: In person