Senior Salesforce Business Analyst

Job Family: SAAS/PAAS/Cloud Consulting. Travel Required: Up to 10%. Clearance Required: Ability to Obtain Public Trust. What You Will Do Engage customer stakeholders to understand desired business outcomes and define success criteria. Articulate to customer stakeholders the value of recommended solutions and approach. Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements. Synthesize requirements to create clear and comprehensive user stories and solution design documentation. Perform fit-gap analysis between Salesforce functionality and client requirements. Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality. Develop innovative industry accelerators and contribute to thought leadership white paper development. Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources. Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner. Develop a training curriculum and deliver training sessions to the solution’s end users. Work with the Guidehouse Project Manager to manage a project to scope, budget, and timeline expectations. What You Will Need Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree). Minimum of SIX (6) years of professional experience. Minimum of FIVE (5) years of experience administering or consulting with Salesforce is highly preferred. Minimum of TWO (2) Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds) is highly preferred. Hands‑on experience with declarative automation features of Salesforce, including Salesforce Flow. Experience building applications with the low‑code features of Salesforce Lightning Experience. Experience with dynamic forms, advanced formulas, and validation rules. Experience with business process definition, process mapping, and reengineering. Experience with public sector clients. Experience writing Epics, and user stories to capture Salesforce requirements. Experience with data migrations to and from Salesforce. Understanding of the key levers for B2B, B2C, hybrid business models. Excellent written and oral communication skills. Great teamwork and collaboration skills. Experience with Agile or Hybrid‑Agile methodology. What Would Be Nice To Have Degree in Business, Computer Science, or Engineering. Experience in “Big4” or equivalent established consulting firm and/or Salesforce Platinum partner highly desired. Experience with public sector clients preferred. Demonstrable experience in at least one of Public Sector Solutions or Omnistudio Consulting. MBA preferred. The annual salary range for this position is $106,000.00 – $176,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short‑Term & Long‑Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back‑Up Childcare Program Mobility Stipend Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or View email address on click.appcast.io. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact View email address on click.appcast.io. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. Guidehouse is a global AI‑led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com #J-18808-Ljbffr US101 Guidehouse Inc.