Business Enterprise Consultant

Job Description and Duties

This position is located in the city of Sacramento.

Under the general direction of the Northern Field Office Supervisor I, Business Enterprise Consultant (BEC) provides business, administrative, negotiation and consultation services to Business Enterprises Program (BEP) vendors. These services are delivered in accordance with administrative direction and all applicable federal and state statutes and regulations.

The BEC shall provide BEP vendors with consultation services and assistance to support the operation of their facilities. The BEC shall read, understand, and make decisions regarding the regulations, procedures, and contracts that govern the program and facilities. The BEC will consult with management, agencies, and agents, and will act as an advocate for vendors to resolve issues and disputes.

The BEC will inspect vendor facilities and conduct quarterly evaluations of operations, marketing, sanitation, and safety. The BEC will perform annual physical equipment inventories, conduct equipment maintenance surveys, and respond to service requests from vendors. The BEC will review all accounting invoices for services rendered to vendor facilities and resolve disputes arising from authorization inconsistencies and other issues.

The BEC will provide training for BEP Vendors and BEP staff, including Business Enterprise Consultants (BECs). Training for BEP Vendors may include upward mobility training or continuing education to assist with the operation of their locations. Training for BEP staff is based on areas determined by BEP management. Conducts location reviews and equipment inventories and performs reviews and audits of vendor Monthly Operating Reports.

The BEC will prepare, complete, and submit in a timely manner all documents necessary for the management of assigned vending facilities. These documents include transfer documents, facility announcements, facility permits, vendor agreements, and initial stock documents. The BEC will utilize the Department’s mainframe computer database, as well as any word processing, spreadsheet, or database systems required to perform the work of the unit

The BEC will review and analyze all vendors Monthly Operating Reports (MORs) and invoices and consult with vendors based on the analysis. Will also work with the accounting section and management to resolve problems and disputes arising from the contents of the MORs.

The BEC will act in a lead capacity to provide guidance and assistance to other staff.

Other duties assigned in support of divisional and departmental activities.

Travel may be required to attend forums, conferences or trainings or meetings.

Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbents must live and work in California. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or canceled at any time.

Multiple vacancies may exist.

You will find additional information about the job in the .

Working Conditions

The majority of the work will take place in one of the following locations with consumers, the public, colleagues, and other stakeholders: a DOR open office setting in a cubicle environment, offsite in the community, at events and various partner locations, and/or at an approved alternate work location. The incumbent must have the ability to work in an office setting for up to 40 hours per week and remain at a workstation for extended periods while utilizing a personal computer, peripherals, and other office equipment with or without accommodation. The incumbent will be working in an office setting with both natural and artificial lighting. Strong interpersonal skills are required to interact effectively with consumers, the public, colleagues, and other stakeholders.

This position has responsibility to help ensure that the principles and practices of the Division are carried out and implemented in accordance with the Department’s mission, policies, and procedures, as well as federal, state, and local laws. Lack of knowledge, inaccurate work, misunderstanding, poor judgement, or inadequate analyses could result in misleading information being provided to the Department, state and local agencies or create misleading perceptions.

Special Requirements

If mailing in an application, include JC#535441 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template . Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678):

It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

Cover Letter, Resume, and Statement of Qualifications (SOQ) are required for this position. The SOQ serves as a documentation of each candidate’s capability in specific scenarios and their ability to present information clearly and concisely.

Applications received without a clearly titled “Statement of Qualifications” in the format as described below may not be considered for this position. A “Statement of Qualifications” is a discussion describing how a candidate’s education, experience, knowledge, skills and abilities meet the desirable qualifications and knowledge, and abilities required for this position.

The SOQ should be typed with the applicant’s name in the upper right-hand corner, not to exceed two (2) pages in length, single-spaced, and not less than 12 font. Each response must clearly address each question.

1. Describe your experience in project management, handling multiple projects simultaneously, and meeting timelines and objectives.

2. Describe your interpersonal skills in working with internal and external program stakeholders to provide quality customer service.

3. Describe what you know about the Department of Rehabilitation and the Business Enterprises Program and how your qualifications make you the ideal candidate for the Business Enterprises Consultant Position.

4. Describe your awareness, background in, or knowledge of services to the blind and visually impaired.

This position is a hybrid position.

Due to the nature of work and work locations in California Department of Corrections, Department of Defense, and Federal sites, background checks may be required. These may be performed either by the assigned facility or by DOR.

•Willingness to travel overnight throughout the state

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Extensive experience in business management and practices, with emphasis on food service operations including: human resources management; operation of varied types of food service equipment including sanitation, safety, and routine maintenance; accounting systems which comply with and support business reporting requirements; business inventory control; menu planning, ordering, receiving and pricing; promotional and marketing programs to increase sales and customer goodwill; developing and maintaining effective customer relations; and governances related to food service operations.

•Ability to function as part of a division team to plan, develop and implement program and department policies and priorities.

•Ability to communicate effectively, orally and in writing, with the program participants, contractors, and stakeholders, DOR management and other state and federal agencies.

• Ability to lead and work through challenging tasks and assignments including providing assistance to staff, stakeholders and peers.

• Practices effective decision making through the application of sound decision making principals.

• Possess strong analytical skills.

• Ability to exercise a high degree of initiative, independence, and flexibility.

• Demonstrated ability to adjust to shifting priorities and meet stated deadlines and goals.

• Ability and demonstrated experience in the exercise of effective leadership, application of advanced judgment, initiative, demonstration of integrity, fostering and maintaining effective relationships, making sound decisions, application of program vision in pursuit of outcomes, demonstration of organization and personal discipline, independence, and adaptability with incidents and events.

Communicate effectively in a professional, tactful, respectful manner with individuals from varied experiences, perspectives and backgrounds, by telephone, email and other technologies as well as in-person; provide excellent customer service to both internal and external customers; ensure the timely completion of assignments; attempt to resolve individual concern at the lowest possible level; offer other dispute resolution options, and elevate to next level if needed; use initiative, problem solving skills, organizational skills, good judgment, and resourcefulness.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

• Medical Benefits, including health , dental , and vision insurance
• Leave benefit options (Vacation/Sick or Annual Leave)
• Paid Holidays
• ScholarShare (College Saving Account)
• School Loan forgiveness under the federal Public Service Loan Forgiveness Program
• Reimbursement Accounts (Medical and Childcare)
• Disability Insurance Programs
• Alternate Work Schedules

Examination Information

To obtain list eligibility for the Analyst II position, you must first take the online

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Cover Letter
• Statement of Qualifications -

  Please see Special Requirements for instructions.