Wedding & Special Events Coordinator

Job Description

Job Description

Description:

Wedding & Special Events Coordinator

Are you ready to bring your creative flair and organizational skills to a workplace that's as dynamic and fun as you are? Bristol Mountain and Roseland Waterpark are looking for a Wedding & Special Events Coordinator to join our team! If you thrive in a fast-paced, collaborative environment where every day is an adventure, this is the job for you!

About Us

Bristol Mountain and Roseland Waterpark are the ultimate destinations for excitement and adventure in the Finger Lakes. We are passionate about creating memorable experiences, and we offer a work environment that's vibrant, innovative—and incredibly fun.

Position

Wedding & Special Events Coordinator
Full-Time Year-Round
Hours of employment are dependent on business demands.

Responsibilities

• Sales Strategy: Develop innovative strategies to boost event sales
• Client Interaction: Respond promptly to event inquiries and conduct engaging site visits
• Product Knowledge: Fully understand and communicate our products, pricing, and policies to clients
• Event Management: Serve as the link between clients and our Food & Beverage Manager, ensuring seamless operations
• Event Oversight: Be present at events, liaising with clients to make sure every detail is perfect
• Cross-Department Communication: Ensure all relevant departments are in sync for the event's success
• Vendor Relationships: Manage and develop connections with key vendors.
• Guest Service: Consistently deliver superior guest service, ensuring satisfaction.
• Corporate Relationship Management: Develop leads and actively sell sponsorships, packages, and offerings to businesses and groups
• Administrative: Prepare internal and external correspondence, such as contracts. Maintain accurate records. Work with Accounting to handle invoicing. Conduct guest satisfaction surveys and offer feedback. Perform other duties as assigned by management
• Marketing: Identify, qualify, and solicit new business to achieve revenue goals. Represent Bristol Mountain, Roseland Waterpark, and other associated brands at community gatherings to promote events. Assist the Director of Sales and Marketing with developing promotional materials

Qualifications & Skills

• 18+ years of age with prior work experience.
• Extremely detail oriented
• 2-5+ years related experience in Food and Beverage/Catering
• Solid organizational, time-management, and prioritization skills
• Ability to work events with a flexible schedule (days, nights, weekends, and holidays)
• Familiarity with marketing tools such as Canva, Adobe, graphic design software, Wordpress, and Email Marketing Platforms
• Excellent verbal and written communication skills
• Strong presentation skills
• Excellent problem-solving skills
• Ability to work independently and collaboratively
• Able to maintain composure and professionalism while managing guest concerns and resolving disputes
• Passion for weddings and events with a keen eye for the smallest details

Why Join Us?

• Be a part of a fun and exciting brand
• Work in a dynamic and fun environment
• Enjoy the chance to be creative and innovative
• Enjoy fantastic employee benefits at Bristol Mountain, Roseland Waterpark, Roseland Wake Park, and Bristol Mountain Aerial Adventures

Benefits

• Health Insurance
• 401K
• Profit Sharing
• Paid Time Off
• Employee Discounts
• Excellent Ski/Snowboard Benefits

Starting Pay Rate
$20 - $22/Hr. Plus Commission 

Ready to embark on an exciting career journey with us? Apply now and join the Bristol Mountain and Roseland Waterpark family!

Requirements:

Required Skills:

Dynamic personality and excellent communication, interpersonal and customer service skills.

• Strong administration and computer skills.
• Willing to learn and work in a fast-paced environment.
• Must work well in stressful, high-pressure situations, including ability to handle guest objections and disputes satisfactorily.
• Confident and professional approach when interacting with clients, staff, and suppliers.
• Passion for Weddings and Events and a keen eye for detail.
• Organized and good planner.
• Promptly provide information about the facilities, policies, and available dates.