Phlebotomist II

Job Title: Phlebotomist II
Location: Atlanta, GA 30342
Position Type: 4-Month Contract
Contract End Date: December 31, 2026
Schedule: Monday–Friday, 8:30 AM–5:00 PM | 40 hours/week

Position Summary:

• The Phlebotomist II / Patient Services Representative II (PSR II) is responsible for providing high-quality patient service while performing blood collection and specimen processing duties. This position requires excellent phlebotomy skills, strong attention to detail, and the ability to work independently in a fast-paced, high-volume environment.
• The PSR II interacts directly with patients and is expected to create an atmosphere of trust and confidence while safely and accurately collecting specimens. The position may be assigned to a Patient Service Center, physician office, or other locations based on business needs.

Key Responsibilities:

• Perform venipuncture and other specimen collection procedures safely, accurately, and efficiently.
• Collect and process clinical and forensic specimens according to established procedures.
• Perform pediatric, geriatric, and capillary blood collections.
• Verify patient demographic information and obtain required patient signatures and initials.
• Confirm specimen labels are accurate and properly applied in the patient's presence.
• Prepare specimens for laboratory testing while maintaining specimen integrity.
• Complete required records, documentation, and data entry accurately and on time.
• Maintain a safe, clean, professional, and welcoming environment.
• Provide excellent customer service and establish patient trust and confidence.
• Follow all company policies, procedures, safety standards, and confidentiality requirements.
• Manage multiple priorities effectively in a high-volume setting.
• Communicate professionally with patients, coworkers, supervisors, and other healthcare professionals.
• Work independently with minimal on-site supervision.
• Travel between Patient Service Centers and physician office locations as needed.
• Remain flexible to support staffing needs, including occasional weekends, holidays, on-call coverage, and overtime.

Required Qualifications:

• High school diploma or equivalent required.
• 1–3 years of phlebotomy experience required.
• Experience performing Pediatric, geriatric, and capillary collections.
• Strong venipuncture and specimen collection skills.
• Ability to perform accurately in a fast-paced, high-volume environment.
• Ability to work independently and exercise sound judgment.
• Strong attention to detail and organizational skills.
• Excellent communication and patient-service skills.
• Keyboarding and data-entry experience.

Preferred Qualifications:

• Phlebotomy certification preferred.
• Medical Assistant or Paramedic training preferred.
• At least 2 years of Patient Service Center experience preferred.
• Previous customer service experience in a retail or service environment highly preferred.