Closing Team Leader

Overview The Closing team continues the momentum from the day to finish strong; they take care of the guest until the doors close each night. They prioritize through the eyes of the guest, have a deep understanding of each leader’s vision for their business, and have fun with the team while nailing closing routines. Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. All about Closing: The Closing Team Leader role provides experience in guest service, store operations, and leadership within a fast-paced, service-focused environment. Responsibilities Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. Demonstrate a service culture that prioritizes the guest experience. Model, train and coach expectations to deliver the service standard. Understand your role in sales growth and how each area contributes to and impacts total store profitability. Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions. Problem solve and prioritize across multiple business areas to execute store strategies as initiated by the Store Director or Executive Team Leader to deliver business results and store sales goals while prioritizing the guest experience. Assist leaders through communication and collaboration to influence current sales performance and workload deliverables, leverage daily check-ins, check-outs and meetings as connection points. Support store operations by ensuring departments are zoned, in-stock, signed and labeled appropriately, setting the store up for success the next day. Use business planning tools to share priorities and business updates with store leadership. Take action to achieve performance goals. Evaluate candidates for open positions and develop a guest-centric team. Support team onboarding and learning and help close skill gaps through development, coaching and team member interactions. Support leadership in establishing clear goals and expectations and hold team members accountable to those expectations; partner with leaders as needed to share performance feedback. Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions. Follow all safe and secure training and processes as a key carrier. Address all store emergency and compliance needs. Maintain a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way. Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, and reporting or investigating injuries timely and accurately. Create a welcoming experience by greeting guests as you and your team complete daily tasks; engage with guests to assist with their needs. Lead by thanking guests and letting them know we’re happy they chose to shop at Target. Model the execution of physical security processes to enhance in-store security culture. Support merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices. Support guest services such as order pick up (OPU), Drive-up (DU) Orders and DU Returns while maintaining compliance with applicable laws. All other duties based on business needs. Qualifications Previous retail experience preferred, but not required. High school diploma or equivalent. Must be at least 18 years of age or older. Lead and hold others accountable. Ability to communicate on multiple frequency devices and operate handheld scanners and other technology as directed. Work independently and as part of a team. Manage workload and prioritize tasks independently. Welcoming and helpful attitude toward all guests and other team members. Effective communication skills. Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes. Benefits and Compliance Pay ranges: The starting pay range per hour is $25.25 - $27.25. The full pay range per hour is $25.25 - $42.95. Pay is based on several factors including labor markets, education, work experience and certifications. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more. Other benefits include 401(k), employee discounts, short term and long term disability, paid sick leave, paid national holidays, and paid vacation. For more information, visit Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances. Americans With Disabilities Act (ADA): In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to View email address on click.appcast.io. #J-18808-Ljbffr