Bilingual Case Manager

Job Category : Navigator Requisition Number : BILIN004037 Posted : August 20, 2026 Full-Time On-site Locations Showing 1 location Description Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun. Who We Are: At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture. The Part You’ll Play: Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails…This position is responsible for helping families in crisis due to domestic violence or sexual assault by providing case management and therapeutic interventions, life skills training, case management and referral services. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide face-to-face contact with active Hilltop’s Domestic Violence/Sexual Assault Program participants including groups, families, and individuals, both in-office and in-home. Provide educational, supportive interventions for clients including crisis intervention counseling and safety assessments for residential and non-residential clients. Provide direct service to clients, including but not limited to, meeting with walk-in clients, conducting initial client interviews (including intake and assessment), providing referrals, developing safety plans, creating treatment plans, protection and civil orders and engaging in ongoing crisis intervention counseling for residential and non-residential clients. Maintain a case load deemed appropriate by supervisors, which requires effective time management skills. Maintain daily client contact as appropriate. Maintain documentation and client files with accurate, directive case notes and all other forms required by the Program model. Data entry of client files into Client Track in a timely manner. Answer crisis line calls. Maintain and compile statistics and reports in a timely manner. Make presentations to the community and collaborate with other agencies. Introduce program services to shelter clients within three days after initial intake. Coordinate collaborative efforts to aide in the service of Domestic Violence/Sexual Assault Program clients with other agencies within the community. More Specifically, In This Role We Request: This position requires some specific skills that we hope you can bring. EDUCATION & EXPERIENCE Bachelor's degree in human services preferred, or a degree in a related field, or four years of related experience; or equivalent combination of education and experience. CERTIFICATES, LICENSES & REGISTRATIONS CPR Certificate/First Aid Certificate (preferred) Certificate from Crisis Prevention Institute (CPI) (preferred) This position will stop accepting applications on 08/27/2026. Before you join the Hilltopper Community: Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community. CLEARANCES & HEALTH REQUIREMENTS The following background checks are conducted by Hilltop Community Resources: Sex Offender Registry Driving Record Department of Health and Human Services Office of Inspector General (OIG) Exclusion List Non-Facility Fingerprint Card Non-Facility TRAILS (Child Abuse Registry) Tuberculosis (Tb) Skin Test Hepatitis B Vaccination (recommended) Any other required vaccination Perks and Benefits to Sweeten the Pot: Competitive Pay and Benefits The starting wage range for this role is $27.35 - $28.71 per hour. Part-time and full-time schedules that can fit your needs. The schedule for this specific full-time position is Monday-Thursday 8:00am-5:00pm and Friday 8:00am - 12:00pm. This position also requires some evenings, weekends, holidays and on call as necessary. Professional and personal development opportunities for all employees A supportive and inclusive work environment Meaningful work that makes a positive impact in the community and lives of others Skills Preferred Fluent in Reading Spanish Advanced Fluent in Writing Spanish Advanced Fluent in Speaking Spanish Advanced Education Preferred Bachelors or better in Human Services or related field. Experience Preferred Bachelor Degree in Human Services or related field or eight years of related experience; or equivalent combination of education and experience. Licenses & Certifications Required Driver License Preferred Crisis Prevention Trng CPR/First Aid Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr