Field Service Dispatcher

WPM is one of the region's premier real estate management companies. We are dedicated to professionalism and have been recognized as an Accredited Management Organization®.

We invest heavily in ongoing training and encourage continuing education and certification opportunities. This commitment to associate development is one of the many reasons we have been voted a Top Workplace by our Associates year after year.

We look for people who thrive on responsibility, have a passion for excellent customer service, and share an interest in growing their property management career. You'll be rewarded with a competitive salary, a benefits program which includes 401(K) with company match, and support for professional development.

The Field Service Dispatcher is responsible for supporting the division by managing day-to-day scheduling and logistics of the Service Department field team. They will also be the primary point of contact for our clients & customers providing updates, schedules, and confirmation of work completion. This an onsite position in our Owings Mills Location with a salary range of $24 to $27 hour.

Required Knowledge, Skills, and Abilities

• Organizational and time management skills
• Demonstrated outstanding customer service skills with tact and diplomacy
• Excellent phone presence
• Intermediate level of Microsoft Word, Outlook, Excel
• Demonstrated ability to learn new computer applications quickly

Education and Experience

• High School Diploma or equivalent
• Two years’ experience in logistical scheduling or coordinating for multiple assets or staff.
• Previous commercial, construction or industrial service work a plus
• Experience interacting with construction and/or skilled trades staff with knowledge of construction concepts and vocabulary