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Customer Service Associate

Onward Search

A leading luxury brand is hiring a Customer Service Counter Temp to support their mid-town Manhattan location. This role would be onsite in NYC for 3-4 months. Ideal candidates will demonstrate strong interpersonal skills, professionalism, and attention to detail.

The application deadline for this role is 09/07/2026.

Customer Service Counter Temp Responsibilities:

  • Greet and assist customers, manage check-in procedures, and communicate wait times effectively.
  • Maintain supplies and ensure the front counter is stocked with necessary materials.
  • Manage shipment logistics, including receiving and creating shuttle shipments.
  • Review messages from other departments to facilitate watch handling and transfers.

Customer Service Counter Temp Qualifications:

  • 2+ years of Customer Service experience for a corporate company or well-known brand.
  • High school diploma required; college preferred.
  • Basic knowledge of Microsoft Office Suite.
  • Strong customer service and interpersonal skills.
  • Ability to communicate professionally, both verbally and in writing.
  • Capable of managing time efficiently and organizing multiple tasks, with a basic understanding of watch operations.

Perks and Benefits:

  • Medical, Dental, and Vision Insurance.
  • Life Insurance.
  • 401(k) Program.
  • Commuter Benefit.
  • eLearning and Ongoing Training.
  • Education Reimbursement.

Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

Vacancy posted 2 days ago
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