Front Desk Associate

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 600 locations across the US and Canada, the Hand & Stone brand is a leader in the membership‑based spa services industry. We are seeking Front Desk Associates for our spa in Naples! You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry – all we need is YOU to bring your excellent customer service skills! We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full‑time – GREAT! If you are looking to work part‑time – GREAT! Let us know how we can accommodate you! Responsibilities Meet membership sales goals Detailed knowledge of the menu of services – don’t worry, we’ll train you! Have excellent customer service to members and guests, while building relationships that last Capable of working flexible hours Effectively communicate sales, promotions, and service options with clients Uphold spa cleanliness standards Bring a positive and energetic attitude Answer phones, schedule appointments, and file documents Perform various other duties as assigned What's in it for you? Competitive Compensation - hourly wage plus commissions. Health Benefits – including PTO! Contests – test your sales skills and see what we have in store! Career Advancement – rapid advancement, including management roles, based on performance. Ongoing Training – we are always learning and improving. Flexible Hours – part‑time or full‑time schedules fit your lifestyle. Positive and Professional Work Environment – fun and interesting work. Employee Discounts – discounts on products, services, and gift cards. Qualifications Having a high school diploma or equivalent is required. Should be exceptionally organized and have great attention to detail. Be a strong team player with the ability to work independently with minimal supervision. Compensation: $15.00 - $20.00 per hour I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand & Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee. #J-18808-Ljbffr